Work Pac is currently seeking an experienced Customer Service & Administration Officer to join our client's busy team. This is an excellent ongoing opportunity for a motivated individual who thrives in a fast-paced workplace and enjoys providing exceptional customer service while supporting daily business operations.
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About Our Client
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In this role, you will be the first point of contact for customers, providing both phone and face-to-face service while managing a range of administrative duties. You will work closely with the sales and operations team to ensure the smooth coordination of orders and dispatch.
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What You Will Be Doing
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- Provide exceptional phone and face-to-face customer service
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- Process customer orders accurately and efficiently
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- Coordinate sales and dispatch activities
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- Manage emails and general correspondence
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- Prepare invoices and schedule customer bookings
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- Perform general administrative duties and data entry
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- Maintain accurate records and documentation
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What You Will Need
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- Experience with invoicing and dispatch is essential
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- Strong organisational skills with the ability to multitask
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- Excellent communication and interpersonal skills
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- Ability to work independently and as part of a team
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- High level of attention to detail
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What's in it for you?
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- Potential to go permanent
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- Monday to Thursday: 7:00am - 4:00pm
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- Friday: 7:00am - 2:00pm
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- Supportive team environment
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📌 Customer Service Administration (Mackay)
🏢 Workpac Group
📍 Mackay
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