Join a Growing Healthcare Clinic Making a Difference
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Aleafiate Health Clinics is an Australian healthcare provider committed to delivering compassionate, patient-centred care through innovative treatment pathways and exceptional clinical experiences.
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As we continue to expand, we are looking for an enthusiastic and experienced Part-Time Medical Receptionist to join our growing team at our Logan Clinic, located within Logan Central Shopping Centre.
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This is an exciting opportunity to become part of a fast-growing healthcare organisation where no two days are the same. You'll play an important role in creating exceptional patient experiences while supporting our doctors, nurses and leadership team.
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About the Role
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Reporting directly to the Practice Manager, you will be the first point of contact for our patients and play a vital role in ensuring the smooth day-to-day operation of our clinic.
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You will work in a busy, fast-paced environment and will be responsible for providing outstanding customer service while supporting our clinical team with appointment bookings, patient enquiries and administrative tasks.
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This role is based at our Logan Clinic and is initially part-time, with opportunities for additional hours as the clinic continues to grow.
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Our clinic currently operates Monday to Friday, with plans to expand to:
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Extended weekday trading (up to 6:00 pm on selected evenings)
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As we continue to grow, flexibility to support these expanded operating hours will be highly regarded.
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Key Responsibilities
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Welcome patients and provide a professional and friendly first impression.
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Manage incoming phone calls, emails and in clinic patient enquiries.
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Book, confirm and manage patient appointments.
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Process patient payments and maintain accurate records.
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Support doctors and nurses with daily clinic administration.
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Maintain patient confidentiality and privacy in accordance with Australian healthcare standards.
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Assist with recalls, reminders and patient follow-up communications.
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Maintain accurate electronic medical records.
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Support the Practice Manager with general administrative duties.
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Liaise with pharmacies and other healthcare providers where required.
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Contribute to a positive, professional and patient-focused clinic environment.
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Assist with continuous improvement initiatives and workflow efficiencies.
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About You
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To be successful in this role you will have:
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Previous Medical Reception experience.
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Excellent customer service and communication skills.
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Outstanding organisational and time management skills.
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Ability to multitask and prioritise competing demands.
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A calm and skilled manner in a busy healthcare environment.
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Strong attention to detail.
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High level of computer literacy.
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Ability to work independently and as part of a team.
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A positive,
proactive and solution-focused attitude.
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Experience with Clinical Systems
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Experience using the following systems will be highly regarded:
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Active Campaign
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Health Engine
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Microsoft Office 365 (Office, Sharepoint, teams)
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Electronic medical records (Qscript/Safe Script)
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What We're Looking For
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We are looking for someone who:
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Thrives in a busy, fast-paced medical clinic.
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Enjoys working with people.
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Can confidently multitask throughout the day.
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Has exceptional time management skills.
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Takes pride in delivering an outstanding patient experience.
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Works collaboratively with doctors, nurses and administration staff.
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Is adaptable and enjoys contributing to a growing organisation.
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Requirements
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Australian Working Rights.
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Current National Police Check (or willingness to obtain one).
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Current Working with Children Check
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Current driver's licence
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Previous experience in a medical reception role.
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Why Join Aleafiate?
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Make a Real Difference
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Join a clinic that is committed to improving the health and wellbeing of patients through compassionate, evidence-informed care.
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Be Part of a Growing Organisation
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Aleafiate is expanding rapidly, creating genuine opportunities for professional development and career progression.
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Supportive Team Culture
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Work alongside experienced clinicians, nurses and healthcare professionals who are passionate about delivering exceptional patient care.
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Only shortlisted candidates will be contacted.
#J-18808-Ljbffr
📌 Part-Time Medical Receptionist (Brisbane)
🏢 Aleafiate
📍 Brisbane
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