Practice Manager – Public Practice Accounting
East Melbourne | Full-Time Permanent | $120,000 – $140,000 (package)

Our client is a well-established accounting and business advisory firm based in East Melbourne, with a strong reputation for delivering high-quality service and building long-term client relationships.

Following continued growth, the firm is looking for a Practice Manager to take ownership of the day-to-day operations of the practice and support the team as the business continues to evolve.

This is an exciting opportunity for an experienced accounting practice professional to make the role their own.

About the Role
Reporting to the Partners, you will play a key role in supporting the firm's people, processes and operations. You will work closely with the accounting and administration teams to ensure the practice runs efficiently and continues to provide an excellent experience for both clients and staff.
Key responsibilities will include:

- Managing the day-to-day operations of the practice and supporting a team of approximately 17 staff
- Taking ownership of HR coordination, employee support and engagement
- Supporting and developing the administration team, including three administration/reception staff
- Identifying opportunities to improve processes, systems and efficiencies across the business
- Supporting month-end processing and coordinating team targets and goals
- Overseeing client onboarding and offboarding processes and continuing to improve these workflows
- Assisting with recruitment, onboarding and integration of recent team members
- Supporting the implementation and adoption of new systems and technology
- Coordinating internal projects across areas such as systems, marketing and process improvement
- Working with the Partners to identify future operational priorities and opportunities for improvement
- Supporting the integration of new teams as the business continues to grow and acquire other practices




- Exploring opportunities to leverage AI and technology to improve the firm's processes and efficiency

About You
We are looking for someone with a public practice accounting background who understands the pace, priorities and operational requirements of a professional accounting firm.

You will ideally have:

- Previous experience in a Practice Manager, Practice Coordinator, Office Manager or similar operational role within public practice accounting
- Strong understanding of accounting practice operations and administration
- Experience supporting HR, people management and team engagement
- Strong process improvement and organisational skills
- Confidence working with systems and implementing new processes
- Excellent communication and interpersonal skills
- A proactive, hands-on approach and the ability to work autonomously
- A genuine interest in improving the way a business operates
- The personality and confidence to build strong relationships across the entire team

The firm is looking for someone with approximately 3–5 years' relevant experience who is ready to take ownership of a Practice Manager position and grow with the business.

The Culture
The firm has a fantastic team culture with a mix of experienced accountants and an energetic administration team. They are a social group who enjoy spending time together outside of work, with rteam events and celebrations throughout the year.

Why Join?
This is an opportunity to join a growing accounting firm at an exciting stage of its development. With recent growth and further acquisitions planned, you will have the opportunity to shape the Practice Manager function, improve processes and play an important role in the firm's continued success.

The position offers:

- $120,000 – $140,000 (package)
- Full time permanent position
- Monday to Friday, approximately 8:30am – 5:00pm
- 37.5-hour working week
- Fully onsite in East Melbourne
- Supportive, social and team-oriented team environment

📌 Practice Manager - Public Practice Accounting (Melbourne)
🏢 Charterhouse
📍 Melbourne