Keep our people connected. Keep our operations moving.

About the role

Reporting to the Tech Engagement Lead, you'll play a key role in delivering onsite and remote IT support across our Australian operations. From Microsoft 365 and end-user computing through to warehouse operational technology, you'll help ensure our people have the tools and support they need to work safely and efficiently every day. Working across both corporate and operational environments, you'll provide technical support, resolve incidents, maintain critical systems and collaborate with the wider IT team to continuously improve the services we deliver.

Key responsibilities

- Provide onsite and remote technical support to employees across the business.

- Administer and troubleshoot Microsoft 365 applications, including Outlook, Teams, OneDrive, SharePoint and Intune.

- Configure, deploy and maintain laptops, desktops, mobile devices and peripheral equipment.

- Diagnose and resolve hardware, software and network connectivity issues.

- Maintain operational systems, including RF scanners, warehouse automation devices and access control systems.

- Support printers, meeting room technology and audio-visual equipment.

- Manage incidents and service requests in line with agreed service levels.

- Maintain technical documentation and contribute to continuous improvement initiatives.

- Collaborate with the wider IT team on projects and business improvements.

About you

You're someone who enjoys solving problems, building relationships and delivering a great customer experience.



You take ownership of issues, communicate effectively and enjoy working in an environment where every day brings something different.

You'll also bring:

- Experience in an IT Support, Service Desk or End User Computing role.

- Strong knowledge of Microsoft 365 and Windows environments.

- Experience supporting laptops, mobile devices and peripheral equipment.

- Solid troubleshooting and problem-solving skills.

- An understanding of networking fundamentals.

- Excellent communication and customer service skills.

- Experience supporting warehouse operational technology, RF devices or automation systems will be highly regarded.

About us

PIP ANZ is part of a global leader in personal protective equipment and workwear solutions, trusted by customers across Australia and New Zealand. You'll join a collaborative IT team where you'll have the chance to support modern workplace technologies, work across both office and operational environments, and play a key role in keeping our people connected and our business running efficiently.

Application

If you're ready to join a team where your technical expertise and customer focus will make a genuine difference every day, we'd love to hear from you.

Our friendly team will be in touch with suitable applicants shortly.

To be eligible for employment, you must have unrestricted working rights in Australia and be willing to participate in a Fit2Work (National Police Check) prior to commencement.

Apply now and help keep PIP ANZ connected.

📌 Tech Engagement Engineer (Kemps Creek)
🏢 PIP ANZ
📍 Kemps Creek