Healthcare Security Officer — Full Time, Part Time, Casual roles-Mulitple roles:

North, South, East Metro & Southwest

Join a Western Australian team that specialises in healthcare security.

Global Protection Security is a WA-owned company working in healthcare. We support WA Health services across the state, and we are currently welcoming applications from experienced Healthcare Security Officers to join our established hospital teams.

Working in a hospital requires more than traditional security skills. It calls for professionalism, patience, sound judgement and the ability to remain calm in challenging situations. Patients, families and visitors may be distressed, vulnerable or experiencing a difficult time, and your approach can make a real difference. You will be expected to maintain a protected and secure environment while treating everyone with dignity, respect and compassion.

Key Duties

•⁠ ⁠Patient observation: Maintain continuous observation of nominated patients at the level directed by clinical staff and immediately report changes in behaviour, presentation or risk.

•⁠ ⁠Patient watch: Receive and provide formal handovers covering patient risks, behaviours of concern, triggers, observation requirements and escalation plans. Patient watches are only concluded when formally stood down by authorised clinical staff.

•⁠ ⁠Hospital security: Protect patients, staff, visitors and hospital property through access control, identification checks, security patrols and monitoring of restricted areas.

•⁠ ⁠Emergency response: Respond to Code Black, duress activations, aggressive behaviour and other security incidents. Apply de-escalation techniques and support clinical staff during lawful restrictive interventions when directed.

•⁠ ⁠Security monitoring: Monitor CCTV, alarms and duress systems; conduct routine patrols and identify and report security risks, hazards, unauthorised access and suspicious activity.





•⁠ ⁠Patient movement: Accompany and maintain observation of patients when directed by clinical staff, including movement to treatment areas, imaging and other hospital locations.

•⁠ ⁠Confidentiality and compliance: Maintain strict patient and hospital confidentiality, professional boundaries and privacy at all times, and comply with hospital policies, procedures and contractor requirements.

•⁠ ⁠Reporting: Complete accurate observation records, incident reports, security logs, handover records and other required documentation. Report faults involving doors, locks, lighting, CCTV, alarms and duress systems promptly.

Essential

•⁠ ⁠Current WA Security Officer Licence

•⁠ ⁠De-escalation and conflict management skills, supported by relevant training.

•⁠ ⁠Current National Police Clearance, or willingness to obtain one

•⁠ ⁠Current Working With Children Check

•⁠ ⁠HLTAID011 Provide First Aid and CPR,

•⁠ ⁠Evidence of immunisation as required for WA Health site access

•⁠ ⁠Rights to work in Australia

•⁠ ⁠Reliable transport to your nominated sites

•⁠ ⁠Clear written English, as incident reports may be relied upon in a legal or coronial setting

•⁠ ⁠A calm, professional and compassionate manner under sustained pressure

Highly regarded

•⁠ ⁠Previous healthcare, hospital and or mental health security experience

•⁠ ⁠Training in de-escalation, aggression management

•⁠ ⁠Experience with patient watch, specialling or 1:1 observation





•⁠ ⁠Certificate II in Security Operations (CPP20218) or a Crowd Control Licence

•⁠ ⁠A background in aged care, disability support, nursing, paramedicine or corrections

New to healthcare security? We would still be glad to hear from you. If you hold the right licence and bring the right temperament and communication skills, we will provide the healthcare training.

What we offer

•⁠ ⁠Competitive Hourly Rate

•⁠ ⁠Consistent, ongoing work across a large and stable WA hospital network

•⁠ ⁠Genuine flexibility — We accommodate your availability and preferred sites

•⁠ ⁠Full healthcare security accredited training program from our partner RTO.

•⁠ ⁠Clear pathways to supervisor and site lead positions as our team grows

•⁠ ⁠Uniform and equipment supplied

•⁠ ⁠Portal access for shift visibility, sign-on and sign-off, and reporting

•⁠ ⁠A supportive, WA-owned team that is contactable and backs its officers

How to apply

We would love to hear from you. Please select Apply Now and include:

1.⁠ ⁠Your resume

2.⁠ ⁠Your WA Security Licence number and expiry date

3.⁠ ⁠The region and sites you are able to work in anywhere in WA.

4.⁠ ⁠Your general weekly availability, including nights and weekends

5.⁠ ⁠A short note (two or three paragraphs) describing a time you calmed or de-escalated a distressed or aggressive person, and the approach you took. This helps us understand how you work and forms an key part of our shortlisting, so we would encourage you to include it.

Shortlisted applicants will be invited to a phone conversation followed by a scenario-based interview. We aim to respond to every application.

Global Protection Security Pty Ltd is an equal opportunity employer. We warmly welcome applications from Aboriginal and Torres Strait Islander people, women, and people from culturally and linguistically diverse backgrounds.

📌 Healthcare Security Officer – Full Time, Part Time, Casual roles (Perth)
🏢 Global Protection Security
📍 Perth