About Us

At Malu Health, we’re on an exciting journey of growth and we’d love for you to be part of it.

Our vision is to help transform mental health care across Australia by building a pioneering network of exceptional psychology clinics. Clinician-led care sits at the centre of what we do, grounded in trust and respect, all brought to life through a team-oriented culture where both clients and staff can thrive.

You can learn more about us here: www.malu.health

The Opportunity

As we grow, we are actively seeking Practice Administrators or Medical Receptionists who are interested in part-time work (3 days) ideally available on Mondays, Wednesdays and Fridays. We are flexible with our roster and hours; however, it would be ideal if you are free from 9am-6pm.

If you enjoy creating a great client experience, take pride in strong organisational skills, and value being part of a supportive, collaborative team, please send in your CV.

We are looking for candidates that can travel to Wetherill Park or to our clinics across the Shire. All our clinics are close to public transport, cafes, and local shops.

In this role you will:

- Be welcoming clients to our clinic

- Manage intake and supporting clinicians with their admin

- Manage client enquiries, bookings, waitlists, reminders and cancellations

- Maintain accurate client records, documents and data quality in the practice management system

- Coordinate referrals and communication with referrers and external stakeholders as required

- Process billing and payments,



including administrating Medicare/private claiming workflows

- In partnership with our Senior Administrator, keep clinic operations running: rooms, calendars, capacity, and supplies.

We would love to hear from you if you have:

- Experience in medical or allied health reception or practice administration

- Strong admin skills in diary management, multitasking, and prioritising

- Confident with systems in general, particularly health practice management systems and Microsoft

- Working knowledge of healthcare billing, payments and debtor workflows (Medicare and NDIS knowledge preferred)

- Willingness to obtain a WWCC (employee version) and undergo a National Police Check

Why You’ll Love Working With Malu

At Malu Health, we believe in taking care of our people as much as we care for our clients.

Here are some of the ways we support staff at work:

- Extra leave: extra 2 weeks' paid leave plus 5 wellbeing leave days

- Energy bill discounts and EV subscription: partnership with Origin Energy

- Social purpose: Stability and purpose in a client-facing, business-critical role

- Staff Referral bonuses: Rewarding you for connecting us with good people

- A collaborative team: supportive colleagues and a growing network with opportunities to broaden your scope over time

If you’re looking for meaningful work, in an environment that cares for you too, you may have found the right place.

Please submit your application (CV and a short note) via Seek.

If you have any questions before applying, feel free to email ••••@malu.health

📌 Practice Admin/Medical Receptionist - EOI (Wetherill Park)
🏢 Malu Health
📍 Wetherill Park