Support parents and carers to build confidence, connect with services andtake practical steps toward their personal, study and work goals.

National Joblink is looking for a warm, motivated and community-mindedperson to join our Parent Pathways team in Cairns as a Mentor in a fulltimeposition.

Parent Pathways is a free, voluntary and versatile support service for eligibleparents and carers of young children. The program provides personalisedmentoring, practical support and referrals to help participants identify goals,build confidence, access local services, consider training options and plan fortheir future.

Being a Parent Pathways Mentor will suit someone who is naturally good withpeople, able to build trust quickly and confident working with participantsfrom a wide range of backgrounds. You will be empathetic, organised andproactive, with the ability to balance meaningful participant engagement withaccurate administration and program requirements.

If you are passionate about community, enjoy building relationships and wanta role where your work genuinely matters, we would love to hear from you.

The successful applicant may also meet participants and communitystakeholders at approved locations within the region.

What you will be doing:

- Supporting parents and carers to identify their personal, study and workgoals

- Building trusted, respectful relationships with participants from diversebackgrounds

- Connecting participants with local services, activities, training optionsand community supports

- Advocating appropriately and making warm referrals to external serviceswhere needed





- Developing strong relationships with community organisations,stakeholders and referral partners

- Balancing participant appointments, outreach, administration andreporting requirements

- Working collaboratively with the Parent Pathways team to createpositive outcomes for participants

- Following program guidelines, privacy requirements, policies andprocedures

To be successful in this role, you will bring:

- A genuine passion for helping people achieve their goals.

- Strong interpersonal skills, with the ability to connect with individuals fromdiverse backgrounds.

- An eye for detail and excellent organisational skills.

- A proactive, flexible approach to problem-solving and teamwork.

- Empathy, patience, and the ability to inspire confidence in others.

- A Diploma or Certificate III/IV in Community Service will be highlyregarded.

- Knowledge of local support services, community networks or livedexperience relevant to supporting families will be highly regarded.

Why join NJL?

At NJL, you will be part of a values-driven, not-for-profit organisation that hasbeen supporting local communities for more than 30 years. We offer:

- A supportive workplace that values putting 'Family and Friends First'

- Above-award wages

- Access to salary packaging

- Monthly rostered days off

- Free 24/7 support through our Employee Assistance Program





- Health insurance discounts and wellness support

- The opportunity to do meaningful work that supports parents, carers andfamilies in the local community.

Employment requirements:

- Valid Right to Work in Australia Documents

- Current driver’s licence and access to a reliable vehicle

- Current Working with Children Check, or willingness to obtain one

- Ability to pass a Criminal History Check

- It is a requirement of employment that you have access to digital ID(myID) and are comfortable using Biometrics Security.

NJL is committed to creating a safe, respectful and inclusive workplace thatvalues diverse backgrounds, experiences and perspectives. We welcome andencourage women, people of Aboriginal and Torres Strait Islander descent andpeople from diverse backgrounds to apply.

About NJL:

National Joblink is a not-for-profit organisation that has served localcommunities for over 30 years across Queensland and Tasmania. We deliver arange of employment, training and community-based services, includingWorkforce Australia programs, registered training, hospitality and communityinitiatives.

How to apply:

Please submit your resume and a brief cover letter through Seek outlining whyyou are interested in the role and how your skills and experience align with theposition.

For more information, please contact Kim at ••••@njl.org.au

Applications close: Monday 14th September 2026.

We may commence interviews before the closing date and may remove the advertisement if the position is filled earlier. Applicants are encouraged to apply as soon as possible.

📌 Mentor – Parent Pathways (Cairns)
🏢 National Joblink
📍 Cairns