Location: Tweed Heads, NSW – Onsite
Hours: 25–40 hours per week
Compensation: Base Salary + Uncapped Commission

The Opportunity:

We are looking for an experienced Membership Sales Executive who knows how to sell, grow and retain a gym membership base.

This is not a receptionist or front-desk position.

We want someone with proven experience in gym membership sales, fitness sales, member acquisition and retention who is confident in taking ownership of membership growth. You will be responsible for generating new opportunities, converting enquiries, building relationships within the local community and ensuring our existing members remain engaged and connected to the gym. This role suits someone who is naturally commercial, proactive and energetic — someone who doesn’t wait for leads to walk through the door.

Key Responsibilities:

1. Membership Growth & Sales

- Take ownership of new membership growth and consistently work towards monthly sales targets.

- Manage and convert inbound membership enquiries across phone, online, social and walk-in channels.

- Proactively follow up leads, trials, former members and prospects.

- Conduct gym tours and confidently present membership options.

- Identify opportunities to increase membership revenue through referrals, promotions, partnerships and targeted sales activity

- Maintain a strong sales pipeline and provide clear reporting on leads, conversions and results.

1. Community Outreach & Business Development

- A major part of this position is getting out into the community and creating opportunities.





- You will be expected to develop creative ways of putting the gym in front of new audiences and turning those relationships into memberships.

- You will proactively build relationships with:

- Local schools and education providers

- Sporting clubs and teams.

- Local businesses and employers

- Shopping centers and retail precincts

- Community organizations.

- Sporting and community events

- Health, fitness and allied-health businesses

1. Member Retention

- Growing membership isn’t just about signing people up — it’s about keeping them.

- You will:

- Proactively engage with existing members and build strong relationships.

- Identify members who are disengaging or at risk of cancelling.

- Follow up inactive members and work to improve retention.

- Understand why members leave and help implement strategies to reduce cancellations.

- Drive referrals and encourage existing members to become advocates for the gym.

- Work with management to continuously improve the overall member experience.

What We’re Looking For:

- We are specifically looking for someone with previous experience in gym or fitness membership sales.

- Proven experience selling gym memberships or a closely related fitness product.

- A robust understanding of membership acquisition, conversion and retention.

- Previous experience working to sales targets and KPIs.





- Confidence prospecting and generating your own opportunities.

- Strong telephone, face-to-face and follow-up sales skills.

- Experience with community outreach or local business development.

- The ability to work autonomously and take ownership of results.

- A highly personable, confident and energetic communication style.

- Genuine interest in fitness, boxing and helping people become part of a community.

The Right Person

- We’re looking for someone who sees an opportunity and goes after it.

- If a local sports club has 200 members, you’ll be thinking about how we partner with them.

- If there’s a school nearby, you’ll be thinking about how we introduce families to the gym.

- If someone completes a trial and doesn’t join, you’ll follow them up.

- If an existing member stops attending, you’ll want to know why.

- You’ll have the autonomy to develop ideas, build relationships and create current channels for membership growth — and you’ll be rewarded for the results you produce.

What We Offer

- 25–40 hours per week, depending on the right candidate.

- Competitive base salary.

- Commission structure rewarding membership growth and performance.

- Significant autonomy and ownership of the sales function.

- Opportunity to directly influence the growth of an established boxing and fitness business.

- A role where performance and initiative are recognized and rewarded.

If you’re an experienced gym membership salesperson who loves sales, fitness and building relationships — and you want a role where you can genuinely make an impact — we’d love to hear from you!

📌 Membership Sales Executive – Gym & Boxing (Tweed Heads)
🏢 Techforce Recruitment
📍 Tweed Heads