- National Family-Owned and Operated Business with Over 90 Years of Experience

- Training & Support | Career Development & Growth Opportunities

- Stable & Essential Industry | Onsite Parking | Mackay | Full Time | Permanent

Interested in a career within an Essential Services Industry? We’re seeking an organised and motivated Operations Administration Assistant to join our team.

ABOUT THE OPPORTUNITY

We are seeking a highly organised, proactive, and customer-focused Operations Administration Assistant to join our team. This key role provides administrative support to our day-to-day operations, working closely with our operations team, drivers, customers, suppliers, and management to help ensure the smooth and efficient delivery of our services.

- Location: Mackay

- Hours: 9am – 5pm

- Days of Work: Monday to Friday | Full Time

This is an excellent opportunity for an enthusiastic Operation Administration Assistant looking to contribute to a supportive team and play an important role in the continued growth of our business.

Your responsibilities will include:

- Processing of driver run sheets/data entry accurately and efficiently within required timeframes

- Managing the booking/scheduling of services for customers

- Detail orientated, able to manage and prioritise multiple tasks at once

- Customer service focus; answering telephones and email enquiries promptly and professionally

- Manage incoming and outgoing correspondence ensuring timely responses, appropriate follow up, escalations and preparing outgoing correspondence as required

- Working closely with Operations, Sales,



Administration and Management to ensure the flow of information

ABOUT YOU

The successful candidate will be confident working in a fast-paced environment, have exceptional attention to detail, and possess the ability to manage competing priorities while maintaining a high standard of accuracy and customer service.

- Previous experience in an administration, office support, or similar role.

- A positive attitude, strong work ethic, and the ability to work both independently and collaboratively within a team.

- Excellent written and verbal communication skills, with the confidence to engage with a range of stakeholders.

- Strong attention to detail and accuracy, with the ability to manage competing priorities and meet deadlines.

- Proficiency in Microsoft Office and administrative systems, with the ability and willingness to learn new tools and processes.

- Excellent organisational and time management skills.

- A commitment to providing exceptional customer service and supporting a positive workplace environment.

NEXT STEPS

Interested applicants should APPLY NOW

LIFE AT JJs

Everyone recognises a JJ’s Truck. The distinctive green and gold of our trucks are a familiar sight in the neighbourhoods and communities we support.

Founded in 1932,



JJ’s Waste & Recycling is Australia’s largest family-owned and operated waste management company. From our beginnings as a small family business, we’ve grown into a global operation servicing Australia, New Zealand and the United States.

But JJ’s is more than bin collection, with 23 divisions – spanning research and development, development of bespoke technology and equipment, maintenance of heavy vehicles, in house advisory, through to oil refining, and converting waste into clean energy, over 140 sites internationally, nearly 3,500 employees, and a fleet of over 2,500 vehicles.

With our people at the heart of what we do, the Company is proud to offer a broad range of career pathways, from Drivers, Mechanics, Engineers, IT, Administration, Safety, Finance, and beyond.

Work with us!

To find out more about JJs, visit our website.

We appreciate there is more to life than work, and so we provide a variety of work options to ensure the job gets done; along with competitive remuneration and a range of perks, regardless of your role or location including:

- Introductory and ongoing training

- Career development and growth opportunities

- Health fund discounts

- Salary sacrificing and novated leasing options

- Banking partnerships - including financial, budgeting, and mortgage advice

- Cashback at over 100 retailers (including groceries and fuel)

- Car servicing, parts and accessory discounts – plus new car discounts

- The security of an essential services industry

No agencies please, we’ve got this one covered!

📌 Operations Administration Assistant - Mackay
🏢 JJ's Waste & Recycling
📍 Mackay