A leading technology services company located in Australia is seeking a candidate to oversee the performance of Production Specialists and manage technical escalations. The ideal candidate should have 5-8 years of relevant experience and be skilled in Microsoft PowerApps. Responsibilities include supporting process delivery, mentoring team members, and ensuring compliance with service agreements. A focus on operational excellence and superior customer service is essential for this role.
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📌 Technical Lead, Production Support & Training (City of Sydney)
🏢 Wipro
📍 City of Sydney
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