Senior Member Resolutions Leader - Administration (Hybrid) (Melbourne)

Senior Member Resolutions Leader - Administration (Hybrid) (Melbourne)

13 Aug
|
AustralianSuper
|
Melbourne

13 Aug

AustralianSuper

Melbourne

AustralianSuper is seeking a Senior Member Resolution Officer - Administration in Melbourne, with coverage across major offices. You will lead complex member complaints handling, coach MROs and partner with stakeholders to deliver fair, timely outcomes.

In this role you will investigate root causes, support governance and risk activities, monitor workflow adherence to RG271 and IDR policy, and contribute to continuous improvement across member services.

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📌 Senior Member Resolutions Leader - Administration (Hybrid) (Melbourne)
🏢 AustralianSuper
📍 Melbourne

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