Overview

Join an exciting period of growth at one of Victoria's most spectacular coastal resorts

Set against the stunning backdrop of Victoria's Bass Coast, RACV Inverloch Resort is entering an exciting new chapter with a major expansion that will further enhance our accommodation, guestexperiencesand resort facilities.

About the Role

As the second in charge of the housekeeping department, you will lead Team Leaders and Housekeeping Attendants to ensure the highest standards of cleanliness, presentation, safety and service across the resort.You'll drive operational excellence, support team development and work collaboratively across departments to deliver exceptional experiences for our members and guests.

Key Responsibilities

- Support and deputise for the Housekeeping Manager across all operational requirements
- Lead,coachand develop Housekeeping Team Leaders and Attendants
- Drive departmental performance, qualitystandardsand service excellence
- Coordinate daily room allocations, cleaningschedulesand workforce planning
- Monitor productivity, labour costs, departmentalbudgetsand inventory levels
- Champion workplace health and safety, riskmanagementand compliance activities
- Lead training initiatives and ensure all team members meet RACV service standards
- Work closely with Front Office,Maintenanceand other operational teams to deliver an exceptional guest experience
- Identifyopportunities to improve efficiencies, servicedeliveryand operational outcomes
- Lead by example,remainingvisible on the floor and actively supporting the team whenrequired

About You

To be successful in this role, you will bring:





- Proven experience in a Housekeeping Manager, Assistant Housekeeping Manager or senior supervisory role within a hotel,resortor hospitality environment
- Demonstrated experience leading teams through supervisors or team leaders
- Solid operational, organisational and people leadership skills
- Experience managing rosters, budgets,productivityand performance outcomes
- Comprehensive knowledge of housekeeping operations, cleaning methods,chemicalsand equipment
- Strong attention to detail and a passion formaintainingexceptional standards
- Excellent communication skills and the ability to build strong relationships across departments
- A hands-on leadership style with a positive, solutions-focused approach
- Certificate IV in Hospitality, Diploma qualification or equivalent industry experiencewould be desirable
- Strong knowledge of HSW policies, compliance and ensuring safe working enviroments

Why Join RACV?

- Join a resort undergoing significant growth and expansion
- Opportunity to influence operations and shape future service delivery
- Career development and leadership opportunities within a growing organisation
- Competitive salary and RACV employee benefits
- Discounts across RACV resorts, travel,motoringand insurance products




- Work in a stunning coastal location on Victoria's Bass Coast
- Supportive and collaborative team culture
- Be part of a team dedicated to creating exceptional guest experiences

A Few Things to Know

- Flexibility isrequired, including weekends and public holidays as part of a 7-day operation
- Occasional travel to other RACV properties may be required
- Successful applicants will be required to complete employment history,qualificationand police checks

Ready to Apply?

If you're a passionate housekeeping leader who enjoys developing high-performing teams, driving operationalexcellenceand creating memorable guest experiences,we'dlove to hear from you.

Applicants will be required to complete an initial20-minute AI online chat interview.

Applicants will be required to provide evidence of their eligibility to work in Australia, and consent to a criminal record check.

Additionally, Applicants must confirm their ability to perform the inherent requirements of the position as outlined in theJob Task Analysis - Housekeeping and whether any reasonable adjustments may be required.

At RACV, we believe thatmaintaininga diverse and inclusive workplaceisan important elementin our continued success. We want our people to feel welcome, supported and appreciated for who they are and what they bring to our business. If you require any reasonable adjustments to the recruitment process and/or the role, please let our Talent Acquisition Team know.

Apply now and help shape the future of RACV Inverloch Resort during this exciting period of growth and expansion!

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📌 Assistant Housekeeping Manager (Inverloch)
🏢 RACV
📍 Inverloch