Acorn PLMS is hiring a Product Support Analyst in Canberra to bridge support and engineering. You will dig into issues, reproduce them, and hand complete details to engineers for fixes. This entry-level apprenticeship-style role emphasizes curiosity and problem-solving over prior experience.
You’ll work within the Product team, learning how SaaS products behave in the real world, and how issues feed back into better software. Office-first in Canberra.