Looking ahead, Ford is excited about the future. With an expanding vehicle lineup, growing digital services, and a strong dealer network, we are well-positioned to support our customers across the globe.

As Australia’s largest automotive OEM employer, we proudly have around 1,500 talented engineers, designers, sales, marketing and specialist staff working at sites across Victoria and interstate regional offices. Crucially, Australia is a key global development hub for Ford, and their local design and engineering team lead the creation of vehicles including the Ranger, Ranger Raptor, and Everest – models sold in around 180 markets worldwide.

Ford Australia’s National Sales Company (NSC), located in Richmond, is the central hub for commercial and customer engagement activities in Australia. Supporting this are our regional offices in Sydney, Brisbane, Adelaide and Perth, with dedicated sales, fleet, service and technical staff providing localised support to Dealers and customers across the country.

Why Ford?

For a century, we've been a driving force across Australia, building a legacy that truly speaks for itself. Leading the way, the Ranger continues its rein as Australia's No. 1 Selling Vehicle and our iconic Mustang proudly holds its position as Australia’s No. 1 Sports Car.

These remarkable achievements are a testament to our unwavering commitment to innovation and a customer-focused approach that has delivered success across our entire lineup, giving us so much to be excited about! But we believe we do more than just build award-winning vehicles—we build careers.

- Discounted Lease Vehicle.
- Multiple Employee Resource Groups – Ford Pride, Women of Ford and Ford Empowering Diverse Abilities.
- Adaptable Work Arrangements.
- Growth and development opportunities via internal and external training.
- Paid parental leave from day 1.
- Wellness Programs including Free Flu Vaccinations and Health Checks.

About the Role

The Dealer Performance Specialist role enhances the performance of Ford's Dealer Network by providing essential data analysis, reporting, and tools to the Ford Field Team, Ford management, and Ford Dealers.

Working closely with the Ford field teams, the Dealer Performance Specialist will ensure data accuracy, monitor Dealer performance and action plans,



and develop processes to support Dealer performance improvement. The position acts as a vital link between data, strategy, and execution, empowering the Ford field team with insights while also ensuring accountability for driving Dealer sales and operational standards.

Ultimately, this role directly contributes to lifting the base performance of the Dealer network, improving outcomes for underperforming Dealers, and achieving significant sales growth for Ford Australia.

Reporting directly to the Dealer Network Performance Manager, this role is based in our Richmond, Victoria office with a hybrid working arrangement (4 days in-office). Occasional domestic travel is required to support our regional and interstate teams.

Dashboards & Business Intelligence

Develop, publish, and maintain regular Dealer network performance reports and interactive dashboards by integrating data from internal enterprise systems and external industry partners.

Data Integrity & Systems Management

Ensure data accuracy across systems, oversee database updates, and drive the development of new reporting features and analytical tools.

Dealer Trend Analysis & Action Planning

Analyse network performance metrics to identify trends, pinpoint underperforming dealerships, and track the creation and execution of tailored operational action plans.

Operational Processes & Performance Tools

Design, implement, and manage standardized operational processes and toolkits that equip the Ford Field Team to drive accountability and lift performance across the network.

Stock Planning & Allocation Insights

Monitor Dealer inventory levels, stock planning, and allocation take-up rates against sales objectives to identify potential supply chain or performance bottlenecks.

Executive Coordination & Strategic Governance

Facilitate strategic meetings with Ford Senior Management by preparing comprehensive performance packs, capturing minutes,



and tracking executive accountability for agreed action items.

Cross-Functional Collaboration

Partner effectively with key internal stakeholders, field management, and external vendors to maintain seamless data flow, ensure tool functionality, and solve operational challenges collaboratively.

Education & Qualifications

Tertiary degree in Business, Data Analytics, Commerce, or a related discipline (or equivalent practical experience).

Dealer Retail Operations & Industry Insights

Deep operational grounding in retail sales workflows, financial metrics, and performance drivers. You possess a clear understanding of "what good looks like" in a high-performing dealership and know how to translate those insights into actionable network improvements. Prior field or dealership experience is preferred.

Data Analytics & Reporting

Proven proficiency in data analysis, reporting tools, and advanced Microsoft Excel. Exceptional ability to interpret complex datasets and translate them into clear, actionable commercial insights and action plans.

Process Design & Implementation

Demonstrated capability in designing, documenting, and embedding structured operational processes and governance frameworks.

Stakeholder Influence & Communication

Outstanding written and verbal communication skills, with the confidence to present data-driven narratives effectively to diverse audiences, from field managers to senior executives.

Drive & Collaborative Execution

Highly organized with a proven track record of managing complex deliverables independently. Motivated by a genuine care for network performance, you actively work to set our field teams and dealer partners up for long-term operational success.

---Applications will close on Sunday 6 September 2026, however,please do not delay your application, as interviews will commence prior to this date, and the position may close early if a suitable candidate is selected.--

Ford Australia is inclusive employer, and all qualified applicants will receive consideration for employment.

Candidates must hold full legal working rights in Australia. Verification of work eligibility will be required during onboarding, and any job offer will be subject to the successful completion of a background and criminal record check.

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📌 Dealer Performance Specialist (Melbourne)
🏢 Ford of Britain
📍 Melbourne