If you want to make a difference by having a positive impact on peoples' lives, then a career with Independence Australia Group (Zest Care) may be for you.

About us

Zest Care is part of the Independence Australia Group. Independence Australia is a social enterprise that provides choices and services for people with a disability or other personal need. Independence Australia has been positively impacting the lives of thousands of people since 1957. To read more about us, visit independenceaustralia.com.au

About the Role

We are seeking reliable, compassionate, Support Workers to provide dedicated in-home care to a young person living with a Traumatic Brain Injury (TBI) and a Spinal Cord Injury (SCI) in Falls Creek, NSW.

As our client is a relatively independent teenager, your primary focus will be supporting his daily routines and personal care without over-assisting, empowering him to maintain his self-reliance and independence. Full client-specific training will be provided prior to shifts commencing.

Shifts on Offer

- Morning Support: Opportunities for AM shifts from 6:30 AM - 9:30 AM.
- Afternoon Routine: Monday and Friday, 3:30 PM - 6:30 PM.
- Holiday & Roster Growth: Longer hours during school holidays, with potential to move to more weekday and weekend shifts once rapport and routine are established.

What You Will Do

- Personal Care & Support: Assist with bathing, showering, and daily routines in a respectful manner that preserves our client's independence.
- Complex Care Setup: Provide prompting and setup assistance for bowel and catheter care.
- Manual Handling & Hoisting:



Safely execute transfers utilizing hoist equipment and transfer techniques suited for quadriplegic or paraplegic clients.
- Promoting Independence: Assist the young person in managing his own care routine, encouraging self-reliance while providing attentive, non-intrusive support.
- Documentation & Safety: Maintain clear shift notes, monitor health needs, and report updates or incidents promptly.

About You

To be successful in this role, you will be:

- Experienced: Background in disability support, spinal injury/TBI care, or youth work. Experience with hoist equipment and quad/para transfers is required (experience working with children/youth is highly beneficial).
- Mature-Minded & Respectful: Demonstrate sound judgment and a patient, empowering approach that honours the client’s independence.
- Reliable & Flexible: Highly punctual with the flexibility to cover current rostered hours, school holiday shifts, and expanded rosters over time.
- Essential Credentials: Current First Aid and CPR certificates, valid NDIS Worker Screening Check, Working with Children Check (WWCC), Australian Driver's Licence, and a reliable vehicle for travel to Falls Creek.

Why work with us

As a valued member of our team, you have access to a range of benefits and perks to ensure you thrive, including:

- Competitive Salary Packaging:



Maximize your take-home pay through our generous social enterprise tax benefits.
- On-the-Job Support: Benefit from long-term, permanent staff on-site to assist with your induction, ongoing training, and guidance.
- Professional Growth: Broaden your skills in disability support, positive behaviour management, and complex client care within a supported environment.
- A Supportive Culture: Work within a values-driven environment that prioritises equity, empathy, respect, and excellence.
- Direct Sector Impact: See the tangible, positive rewards of your support reflected directly in enhanced quality of life for our residents.

Work with purpose

Our focus is on helping individuals to reach their goals, whether these relate to getting out and about more within the community, becoming more independent in their own home, helping with shopping and meal preparation, setting up an exercise program, or learning new skills by attending relevant classes.
Join the Independence Australia Group to help people with disability, as well as vulnerable children and their families, get the most out of their NDIS plans and reach their full potential.

Commitment to Diversity

Independence Australia Group is an equal chance employer and believe our people should reflect the diverse communities we operate in. We encourage applications from people with a disability, CALD, LGBTQIA+ and Aboriginal and Torres Strait Islander peoples to apply. If you have any questions about accessibility during recruitment or about the workplace, please contact our People Experience team on *******@iagroup.org.au.

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📌 Support Worker (Falls Creek)
🏢 Independence Australia
📍 Falls Creek