Anglicare WA is seeking a Feedback & Complaints Lead to strengthen the organisation's feedback framework, ensuring timely, fair and trauma-informed handling of concerns. Based in East Perth on a part time 30-hour week, this permanent role offers the chance to drive service improvements across quality, risk and governance.
You will lead investigations, analyse data for trends, provide insights to executives and partner with services to translate feedback into service improvements, while coaching
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📌 Strategic Feedback & Complaints Lead (Western Australia)
🏢 Anglicare WA
📍 Western Australia
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