APG & Co in Sydney is seeking a proactive Customer Care Specialist to uphold brand standards while delivering exceptional service across Sportscraft, SABA and JAG. You will engage customers via phone, chat and email, resolve issues with care, and lodge details in Zendesk.
You’ll collaborate with stores, warehouse and internal teams to meet KPI targets and improve customer satisfaction. This role is on site in NSW, with solid brand alignment and team support.
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📌 Brand Ambassador & Customer Care Specialist (New South Wales)
🏢 APG
📍 New South Wales
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