Fetch Pet Health Pty Ltd in Sydney is seeking a customer-facing skilled to be the voice of Fetch for our customers. You’ll handle onboarding questions, billing issues, and high-stakes conversations, turning challenging moments into positive experiences.
You’ll collaborate with claims, product, and the founders to close gaps, rewrite clunky processes, and improve the overall customer journey. This role is Hybrid, 3-4 days in-office, with competitive Series A salary and meaningful equity.
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📌 Customer Experience & Communications Lead (New South Wales)
🏢 Fetch Pet Health
📍 New South Wales
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