Department of Government Services – Melbourne VIC

The Onboarding Business Analystis responsible foridentifying, developing,improvingand implementing best practice processes that support the successful onboarding of shared services into the Department.

Key Accountabilities

Activelyparticipatein or independently lead strategic projects and initiatives from conception to implementation. Examples include the design, development and implementation of business process improvements and technical system solutions that support successful delivery of grant programs and build organisational capability and efficiency within a cost-recovery operating environment.

Provide end-to-end grantprogramprocess design and delivery support, including mapping the full grant program lifecycle andidentifyingpotential gaps in process, data and systems, and opportunities for improvements.

Lead workshops, consult and collaborate with a range of stakeholders to elicit,documentand analyse business requirements and provide evidence-based options and recommendations tofacilitatedecision making. Respond to and direct stakeholder enquiries and communications throughout the consultation process.

Proactively coordinate and lead implementation activities including liaising with relevant stakeholders and working closely with implementation teams, project managing deliverables,overseeingandparticipatingin test activities,identifyingand resolving issues, planning change management activities to ensure successful adoption andfacilitatinghyper care post-deployment where needed.

About You

To be successful in this role, you will need excellent analytical, strategic and systems thinking skills, solid written and verbal communication.

Expertisein managing process analysis and process modelling,



technical requirements analysis and data mapping activities in a complex operating environment.

A solid understanding of business analysis and process design principles, their application, the resulting transformation requirements and how to support management of the required organisational changes.

Innovation and Continuous Improvement:Uses understanding of clients or stakeholders’ context to design and implement systems for continuous improvement within team or organisation; reviews and analyses internal and external information to improve effectiveness and quality of work; creates team environments where innovation and creativity are fostered and rewarded.

Systems Thinking:Diagnoses trends, obstacles and opportunities in the internal and external environment that connect to own work andteamswork; coaches others in using systems thinking to solve problemsandcreate solutions; understands the linkages between systems and communities to inform policy; conceptualises and defines the systems working within the organisation.

These roles (x2)arefixed term positions for twoyears,andbased in ourMelbourne CBDoffice.This position is only open to applicants with relevant rights to work in Australia.

For more information, please seethePosition Description

Other relevant information

To be eligible for appointment to this role, applicants willpossesscorresponding work rights for the advertised employment period. Appointment to an ongoing role is only available to an Australian/New Zealand citizen or an Australian Permanent Resident.Preferred applicants willbe requiredto undertake pre-employment screening.

DGSactively promotes diversity,inclusionand an equal opportunity workplace.

We welcome applicants from all diverse backgrounds, including people with disabilities and Aboriginal and Torres Strait Islander peoples.

All roles atDGScan be workedflexibly,however it may differ from role to role.

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📌 Business Analyst (Melbourne)
🏢 Department of Government Services
📍 Melbourne