Closing Date: 10 August 2026
face2face reference: 674178
Locations: Adelaide, Brisbane, Canberra and Sydney
Contract Duration: 5 months + 12-month extension

About the Role

This role is responsible for managing complex Freedom of Information requests, internal reviews and other information access matters while providing specialist advice to stakeholders. You will lead quality outcomes, mentor team members and contribute to continuous improvement in a fast-paced environment where sound judgement and attention to detail are highly valued.

Key Responsibilities

- Manage complex personal and non-personal Freedom of Information requests
- Conduct FOI internal reviews and prepare high-quality determinations
- Prepare complex correspondence, briefs, reports and submissions
- Provide specialist FOI and privacy advice to internal stakeholders
- Mentor,



coach and support team members to achieve quality outcomes
- Ensure compliance with legislation, policies and information management requirements

Skills & Experience

- Experience managing Freedom of Information or related case management matters
- Strong understanding of the Freedom of Information and Privacy legislative frameworks
- Proven ability to lead, mentor and support a small team
- Excellent analytical, research and problem-solving skills
- Solid written and verbal communication with diverse stakeholders
- High attention to detail with the ability to manage competing priorities

Existing Baseline security clearance is a mandatory requirement for this position.

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📌 APS 5/6 Freedom of Information Officer (Canberra)
🏢 face2face Recruitment
📍 Canberra