Transport for NSW is seeking a customer-focused skilled to process applications, manage accounts and resolve enquiries from our Parramatta team. You will apply policies, maintain records and support continuous improvement while working with internal stakeholders to enhance outcomes.
You will engage in cross-skilling, prepare professional correspondence and handle financial adjustments per delegated authority, contributing to excellent customer experiences.
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📌 Customer Experience Specialist — Service & Resolution (Parramatta)
🏢 Transport For Nsw
📍 Parramatta
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