The Senior Business Analyst will be part of a dedicated multi-disciplinary team responsible for delivering product improvements across our core business systems, including support for products that have been built on our Salesforce platform.

This is an opportunity to work within complex business processes supporting major election events, in an environment governed by legislative and regulatory requirements. You will lead complex analysis across a systems landscape with multiple interfaces, dependencies and downstream impacts.

Strong communication, collaboration and analytical skills are essential, as you will engage with key stakeholders and suppliers to deliver product improvements. We are looking for a fast learner with a curious and proactive mindset, willing to drive progress and delivery.

There are two (2) Temporary full-time positions up to 30 June 2027.

Key knowledge, experience and essential requirements

As the successful candidate, you will have:

- Proven track record of successfully delivering complex requirements with a focus on meeting deadlines and achieving objectives
- Solid understanding of system integrations and external interfaces
- Demonstrated experience in Agile and hybrid Agile/Waterfall environments, writing user stories, acceptance criteria, process documentation, as well as functional and non-functional requirements
- Prior experience supporting products that have been built on the Salesforce platform.
- Experience producing high quality documentation of systems and process, with meticulous attention to detail
- Experience managing the product backlog, ensuring it accurately reflects business requests and priorities
- Demonstrated ability to articulate business problems,



proposed solutions, and identify associated risks, through credible verbal and written communication to inform senior management decision making
- Exceptional interpersonal skills to collaborate, influence and partner effectively with key business and technical stakeholders across the organisation
- Relevant tertiary qualifications and/or equivalent relevant professional experience
- Politically neutral with no affiliation to political parties or lobbyists/campaigners.
- Satisfactory criminal Record check result.

About the NSW Electoral Commission

The New South Wales Electoral Commission delivers trusted and independent systems, processes, oversight and engagement that support democracy in Current South Wales. Our vision is to maintain confidence in the integrity of the democratic process and make it easy for people to understand and participate.

- Running and regulating elections
- Communicating and engaging with current and future voters, key NSW community stakeholders and NSW election participants; and
- Investigating possible offences and enforcing electoral and lobbying laws such as the Electoral Act 2017 and the Electoral Funding Act 2018.

What we offer

- Opportunity to work on large scale events and assist your local community
- Career development opportunities through study and face to face training
- Access to self-paced training via LinkedIn Learning
- Employee Assistance Program for wellbeing support
- Staff social events to connect with colleagues
- Work/Life balance (35 hour working week) and flex leave
- Access to Fitness Passport for eligible staff
- Free annual flu vaccination
- Convenient CBD location, near Gadigal Metro and Town Hall Stations.

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📌 Senior Business Analyst (New South Wales)
🏢 NSW Electoral Commission
📍 New South Wales