Heart and Home Special Needs – Bella Vista NSW

Heart and Home Care is a dedicated community services organisation committed to providing high-quality aged and disability support services. We work with individuals and families to enhance their independence, dignity, and quality of life. Our mission is to deliver compassionate, person-centred care that makes a real difference in our community. We pride ourselves on creating an inclusive workplace where our team members are valued, supported, and empowered to deliver excellence in service delivery.

About the role

We are seeking a Day Program Team Leader to join Heart and Home Care in Bella Vista, NSW. This is a casual position that offers flexibility whilst making a meaningful impact on the lives of individuals we support. As Day Program Team Leader, you will play a crucial role in overseeing daily program activities, ensuring participants receive engaging, person-centred support, and leading a team to deliver quality outcomes. This role is integral to our aged and disability support services, helping us maintain our commitment to empowering individuals and enhancing their wellbeing through structured, purposeful day programs.

Key responsibilities

Lead and supervise day program activities, ensuring they are engaging, inclusive, and tailored to participant needs and preferences

Coordinate with team members to deliver high-quality support and care throughout the program day

Assess participant wellbeing and monitor engagement, reporting on outcomes and any concerns

Implement individual care plans and support strategies in accordance with participant goals and organisational policies

Create and maintain a safe, welcoming and stimulating workplace for all participants

Manage program schedules, resources, and equipment effectively

Communicate with families, carers, and relevant stakeholders regarding participant progress and program activities

Maintain comprehensive records and documentation as required by legislation and organisational standards





Support the professional development and wellbeing of team members

Ensure compliance with workplace health and safety requirements and organisational procedures

What we’re looking for

Experience in community services, aged care, or disability support settings with demonstrated leadership or supervisory experience

Strong understanding of person-centred care principles and commitment to delivering individualised support

Excellent communication and interpersonal skills with the ability to work effectively with participants, families, team members, and stakeholders

Demonstrated ability to lead, motivate, and support team members in delivering quality care

Sound knowledge of relevant legislation, including the Disability Services Act and aged care standards

Current First Aid and CPR certification, or willingness to obtain these qualifications

Valid Working With Children Check and/or National Police Clearance as required

Strong organisational and time management skills with attention to detail

Ability to respond compassionately to challenging situations and resolve conflicts constructively

Physical capability to support activities and mobility assistance as required

Relevant qualifications such as Certificate III or IV in Disability Support, Aged Care, or Community Services are highly valued

What we offer

Heart and Home Care is committed to supporting the wellbeing and professional growth of our team members. We offer a range of benefits and opportunities, including:

Flexible casual work arrangements that support work-life balance

Competitive remuneration rates

Access to professional development and training opportunities to enhance your skills and career progression

A supportive team environment where your contributions are valued and recognised

Opportunity to make a genuine difference in the lives of individuals and their families

Comprehensive induction and ongoing support to ensure your success in role

Employee assistance programs and wellbeing initiatives

A culture that celebrates diversity and promotes inclusion

#J-18808-Ljbffr

📌 Day Program Team Leader (Geehi)
🏢 Heart and Home Special Needs
📍 Geehi