Number of Positions Available: 1

ABOUT US

The Salvation Army is a Christian movement and one of Australia's largest and most-loved charities. We believe in doing good that transforms lives and futures for the better.

It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

Why this role matters

The Salvation Army (Salvos) is one of the largest providers of homelessness services across the country. Our philosophy is that every person should be afforded dignity and respect and that no one should be without a safe, affordable, and secure home. We provide services and supports to adults, and families with accompanying children in the form of accommodation, case management, assertive outreach, financial assistance, community connection and referral services.

About the role

As a Veterans Case Manager for the Housing Pathways Program Prisons, you will play a vital role in supporting veterans who are experiencing or at risk of homelessness, helping them rebuild stability, independence, and hope for the future.

Through compassionate, person-centred case management, you will connect veterans with housing, support services, and community resources, addressing the barriers that impact their wellbeing and long-term outcomes. This is a rewarding opportunity to make a meaningful difference in the lives of those who have served, empowering individuals to secure safe housing and create positive, lasting change. Reporting to the Team Leader, this is a fixed-term full-time position, contracted for 12 months.

As this is an outreach role you will be based in the Sunshine Hub, based on-site in Sunshine, VIC. This role will require ad hoc attendance at various prisons, offsite meetings and assisting clients out in the community. Conditions Compensation is in accordance with the SCHADS Award Level 5.

How you will make an impact

- Support veterans at risk of homelessness to access suitable housing options and navigate the housing system
- Deliver person-centred case management, including goal planning, advocacy, and coordination of support services to aid in a successful reintegration
- Connect clients with community resources, employment, training, health, and wellbeing services to promote long-term stability
- Build and maintain strong partnerships with correctional services, housing providers, and key community stakeholders
- Manage client records, risk assessments, and service delivery in line with organisational standards, legislation, and homelessness service frameworks

What you will bring

- Relevant tertiary qualifications in Social Work, Community Services, or a related field (degree preferred), or equivalent experience




- Understanding of the veteran community, including experience within the Australian Defence Force or knowledge of the unique challenges faced by veterans
- Knowledge of the homelessness sector, including relevant legislation, frameworks, and best-practice approaches to supporting people experiencing or at risk of homelessness
- Strong case management skills, with the ability to assess needs, build effective support plans, and deliver person-centred outcomes
- Experience working collaboratively with stakeholders, service providers, and community networks to achieve positive client outcomes
- Experience within the justice or correctional services sector will be highly regarded
- A current and valid Victorian Driver's Licence
- A current Employee

Working with Children Check

What we offer

The Salvos offer eligible employee's a well-balanced package of meaningful benefits including:

- Salary packaging up to $15,900 tax free + $2,650 meal entertainment benefit
- Generous Paid Parental leave for primary (12 weeks) & secondary carers, Purchased Leave Scheme (up to 8 weeks) and 5 days paid leave per year to experience working in other TSA programs or activities.

Access to EAP and health & wellness initiatives incl Fitness Passport Aboriginal and Torres Strait Islander supports such as

- Burra Burra Network (pastoral care network)
- Cultural Events
- Sorry Business and Ceremonial Leave (up to 10 days)
- Ongoing training and development opportunities that enhance on the job skills and proficiency
- Rewarding and fulfilling purpose driven careers that have positive and sustainable / social impacts

We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people. The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm.

All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.

We value Integrity, Compassion, Respect, Diversity, and Collaboration At the Salvos, we believe in doing good that transforms lives and futures for the better. And it is this belief which drives us to find current ways and places where we can make a difference.





From times of personal crisis to moments of national grief, we are always here - providing support, safety, community, and opportunity.

Mission, Vision & Values

The Salvation Army is a Christian movement dedicated to sharing the love of Jesus.

We share the love of Jesus by

- Caring for people
- Creating faith pathways
- Building healthy communities
- Working for justice

When you work with the Salvos, you help make a real difference to the community and the lives of others.

Find more information here. Check out how we're bringing some more good in the world.

Why work with the Salvos?

The Salvation Army offers a range of employment opportunities across the organisation, including those in community programs, aged care, retail, employment services, corporate and other support services. When you choose to work with the Salvos, you choose to believe in doing good that transforms the lives of people and communities facing hardship or crisis. So, if you are passionate about work that has purpose and satisfaction, are keen on delivering social and sustainable outcomes that change lives, we want to hear from you.

Our employees have access to a range of perks, plus personal development and career diversity opportunities that deliver real and meaningful benefits. Enjoy flexible working arrangements and a healthy work-life balance, generous salary packaging opportunities, parental leave, purchase leave schemes and much more. The Salvation Army encourages people from all backgrounds, abilities, and identities to apply.

We are committed to fostering an inclusive environment that accepts and recognises every person, embraces their strengths and differences, and provide opportunities for all people to achieve their highest potential. Check out our career page to find out more about our recruitment process and what its like to work at the Salvos. We are always on the lookout for individuals keen to help us fulfil mission to support those in need.

Along with contributing their valuable time to a good cause, volunteers bring much-needed vitality and a fresh perspective through their ideas to the range of roles we have on offer. Whatever your skillset, availability, or areas of interest, we are keen to hear from you. Check out our volunteer opportunities here.

Together we can build a brighter future.

Applications will closeas soon as a suitable candidate is secured.

The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

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📌 Veterans Case Manager - Housing Pathways Program (Prisons) (Brim)
🏢 The Salvation Army
📍 Brim