Auto & General in Brisbane's Toowong office is seeking a Senior Service Desk Analyst to lead the first line of ICT support, resolve complex incidents, and mentor frontline analysts. You will provide phone, in-person, and remote support across devices, help drive improvements to service desk practices, and ensure timely updates while collaborating with vendors.
The role offers a fast-paced setting with growth opportunities and a chance to contribute to Australia''s best insurer''s technology
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📌 Senior Service Desk Analyst - Lead & Mentor IT Support (Queensland)
🏢 Auto & General
📍 Queensland
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