Are you a friendly and outgoing individual who loves interacting with people? Lansvale Motor Group is seeking a Receptionist/Office Assistant to join our busy Service Centre.

As the first point of contact, you will play a crucial role in creating a positive and welcoming atmosphere for our customers. Your exceptional phone manner and bubbly personality will be instrumental in providing excellent customer service.

This is a Monday to Friday role.

Key Responsibilities:

- Answering of incoming service calls and returning any missed calls on behalf of the Service Department in a timely manner.
- Answer phone calls and direct them to the appropriate person.
- Schedule service booking appointments.
- Assisting customers with all service enquiries.
- Maintain a neat and organised reception area.
- Handle incoming and outgoing mail and packages.
- Assist with general administrative tasks, such as filing, data entry
- Collaborate with other departments to ensure smooth operations.
- Uphold confidentiality and handle sensitive information with discretion.

Qualifications & Skills:

- Previous experience in a similar position or within the retail automotive industry would be desirable




- Previous experience with EraPower and Super Service Triage would be desirable but not required
- Exceptional phone manner
- Impeccable verbal and written communication skills.
- Strong interpersonal skills and the ability to interact with people from diverse backgrounds.
- Well-presented, welcoming, professional, warm, and organised.
- Proficiency in using office equipment such as phones, printers, and computers.
- Familiarity with Microsoft Office Suite.
- Ability to multitask and prioritise tasks effectively.
- Attention to detail and strong organizational skills.
- Proactive attitude and the ability to work independently.

Why Join Us?

Join our team today and contribute to a positive and welcoming environment where your excellent communication skills and friendly personality will be valued. As a vital member of our organisation, you will have the prospect to make a lasting impression on our customers.

If you thrive in a customer-facing role and have a passion for delivering exceptional service, this is the perfect opportunity for you to grow your career as a Receptionist.

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📌 Receptionist (New South Wales)
🏢 Lansvale Motor Group
📍 New South Wales