Emme is embarking on a journey to assemble a Waitstaff team that will bring the magic to life.
As a Waitstaff you will deliver an exceptional guest experience, by guiding them through our fresh produce-driven menu and extensive wine list. You will need proven passion and experience in restaurants, with wine knowledge being desirable. Most of all we are looking for someone who’s passionate about creating outstanding guest experiences. If you're ready to be part of something special, we'd love to hear from you!
Successful applicants would ideally have experience in quality, high volume venues and possess the following skills and attributes:
2+ years’ experience in the hospitality industry in a quick-paced environment.
Strong knowledge of food, beverages, and wine.
Excellent communication, interpersonal and organizational skills along with sound decision making.
Confidently able to run a section.
Ability to prioritize, work effectively in a team and handle high-pressure situations.
Strong work ethic and attention to detail.
The Responsibility
- Proactive guest engagement and floor flow management.
- Full mastery of menu provenance and the ability to provide expert pairing recommendations.
- Delivery of exceptional and professional guest service, ensuring all guests receive the high standard of service required, at all times.
- Thorough understanding of all available food and beverage menu items.
- Thorough understanding of the order or service, and execution in a timely and accurate manner to achieve superior service delivery.
- Autonomous section management in a high-pressure, fast-paced environment.
- Ensure excellent standard of cleanliness and presentation of the restaurant.
- Following all procedures, systems and checklist.
- Exceptional personal presentation.
The Essentials
- Responsible Service of Alcohol (RSA) certification.
- Have full Australian working rights.
- Flexibility & availability over a 7-day rotating roster; including nights, weekdays, weekends and public holidays.