Are you an experienced leader within Workers’ Compensation who is passionate about supporting injured workers and driving positive return-to-work outcomes? We are seeking an experienced and motivated Return to Work Team Manager (0 – 70 weeks) to lead a team of case managers supporting injured people recovery and return to work.

About The Role

As the Return to Work Team Manager, you will be responsible for leading and developing a high-performing team while supporting the delivery of effective and sustainable return-to-work outcomes.

You will work closely with internal teams, employers, healthcare providers and other stakeholders to ensure return-to-work strategies are practical, timely and aligned with legislative, regulatory and client requirements.

Key Responsibilities

- Lead, coach and develop a team of Return to Work Specialists
- Drive team performance and support the achievement of operational and service delivery targets
- Provide technical guidance and support on complex return-to-work matters
- Monitor workloads, quality, performance and customer outcomes
- Support team members through regular coaching, feedback and performance conversations
- Build strong relationships with employers, injured workers, healthcare providers and internal stakeholders
- Identify opportunities to improve processes, service delivery and return-to-work outcomes
- Ensure compliance with relevant Workers’ Compensation legislation, policies and procedures
- Manage escalations and support the resolution of complex or sensitive matters
- Foster a positive, collaborative and high-performing team culture

About You





- Previous leadership or people management experience within Workers’ Compensation, injury management, rehabilitation or a related setting
- Strong knowledge of return to work principles and injury management practices
- Experience supporting complex claims or return-to-work matters
- Demonstrated ability to coach, develop and motivate team members
- Strong stakeholder management and communication skills
- A proactive and solutions-focused approach
- The ability to manage competing priorities in a fast-paced environment
- A strong commitment to delivering positive outcomes for injured workers and employers

About Us

DXC's Insurance Software and BPS (ISB) helps insurers around the world modernize and run their core operations at scale by combining deep industry expertise, proven software platforms, and innovative AI-driven solutions. A global market leader in core insurance platforms, ISB delivers solutions across policy administration, claims, billing, analytics, and digital engagement supporting Life & Annuity, Property & Casualty, and Specialty insurance markets. You’ll directly shape how the world's leading insurers operate by helping to transform the policy, underwriting, and claims systems that millions of people rely on every day.

Our Culture And Benefits

DXC is committed to building better futures for our customers, colleagues,



environment, and communities. We take care of each other and foster a culture of inclusion, belonging and corporate citizenship. We put this to action developing and implementing societal initiatives within our Social Impact Practice. #WeAreDXC

As an employer of choice, our “people first” philosophy means we offer competitive remuneration, perks, training, and career opportunities that reflect our commitment to improving the lives of our employees, and the communities in which we live and work.

We are an Equal Opportunity Employer

DXC is proud to be an equal opportunity employer and we welcome submissions from people from all walks of life. We celebrate our diversity and recognise it is the unique contributions of our people that give us our edge. We stand by the ‘bring your whole-self to work’ philosophy. It is our inclusive culture that powers our results, and our company grows only if our people grow.

Accommodation of special needs for qualified candidates may be considered within the framework of the DXC Accommodation Policy. In addition, DXC Technology is committed to working with and providing reasonable accommodation to support qualified individuals with physical and mental disabilities.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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📌 Return to Work Team Manager (Melbourne)
🏢 Dxc Technology
📍 Melbourne