Guest Experience Host & Face to Face Lead Generator

As a Lead Generator, you'll combine front-of-house hospitality with proactive lead generation and in office marketing. You'll welcome guests, build meaningful rapport, identify sales opportunities, and generate qualified leads by booking guests into livestream or in-person sales tours.

What You'll Do

- Proactively engage owners and guests face-to-face and over the phone to identify sales opportunities and generate high-quality leads
- Build genuine rapport with prospective customers, uncover their travel interests and needs, and create interest in our product.
- Qualify prospective customers against agreed criteria and connect suitable leads with the Sales team
- Drive bookings in-person Sales Centre presentations through confident and engaging conversations
- Follow up with prospective customers to maximise appointment attendance and conversion opportunities
- Manage lead activity, appointment bookings and customer information accurately within required systems
- Work closely with Sales and Resort Operations teams to maintain a strong pipeline and deliver a seamless customer journey
- Consistently achieve individual and team targets across lead generation, qualification, bookings,



show rates and conversion
- Maintain accurate records, complete required administration and provide updates on lead and booking activity

Weekend and public holiday availability is required, along with the ability to work across multiple Gold Coast sites.

What You'll Bring

- Experience in hospitality, customer service, lead generation, promotional marketing, or face-to-face sales
- Strong communication and relationship-building skills, with confidence engaging guests in person
- A sales-driven mindset with the ability to identify opportunities and influence outcomes
- A positive, energetic, and self-motivated approach
- Professional presentation and strong attention to detail
- Ability to work flexible shifts including weekends and public holidays

How You'll Be Rewarded

- Attractive incentive and recognition program
- Career growth within a global, values-driven organisation
- Professional development opportunities
- Discounted stays globally

Why You'll Love It

This role is ideal if you enjoy guest interaction, performance targets, and face-to-face marketing, with exposure to livestream sales environments.

#J-18808-Ljbffr

📌 Guest Experience Host & Face to Face Lead Generator (City of Gold Coast)
🏢 seek.com.au
📍 City of Gold Coast