General Manager Operations | Aged Care | Expression of Interest

Health and Aged Care Professionals – Parramatta NSW

Full time

HPG works on a preferred partnership basis with reputable Aged Care facilities nationwide. Seeking a General Manager appointment within Aged Care?

Position Overview

The General Manager of Operations plays a pivotal role in providing strategic leadership and direction for the effective and compassionate management of in-house aged care services. This position involves overseeing staff, ensuring client-centered care, maintaining compliance with regulations, and nurturing a positive and supportive atmosphere for both clients and staff members.

Operations Management

- Supervise the daily operations of in-home aged care services.
- Develop and implement operational policies, procedures, and protocols to enhance client satisfaction while complying with government guidelines.
- Ensure the highest standards of care for clients, promoting their safety, independence, and dignity.
- Collaborate with healthcare professionals and care teams to create tailored care plans.

Staff Leadership and Development

- Recruit, train, and mentor staff members to cultivate a skilled and motivated workforce.
- Promote a positive workplace culture that encourages teamwork, professional growth, and employee satisfaction.

Regulatory Compliance





- Stay informed about aged care regulations and accreditation standards to ensure full compliance.
- Lead preparations for audits and assessments.

Quality Assurance

- Monitor and assess the quality of care and services provided, implementing continuous improvement strategies.
- Collect and analyse data to identify areas for enhancement and best practices.

Financial Management

- Collaborate with the executive team to develop and manage the budget, ensuring effective resource allocation for financial sustainability.
- Manage costs while upholding the quality of care and services.

Client and Carer Communication

- Foster open and transparent communication channels with clients and their families.
- Address concerns, feedback, and inquiries with compassion and in a timely manner.

Preferred Qualifications

- Degree in Healthcare Administration, Business Management, or a related field.
- Demonstrated leadership experience in managing aged care facilities or healthcare organizations.
- In-depth knowledge of aged care regulations, compliance, and accreditation standards.
- Strong interpersonal, communication, and conflict resolution skills.
- An empathetic and compassionate approach to resident care and staff management.
- Solid financial acumen and experience in budget management.

Benefits

- Competitive salary and perks package.
- A collaborative and supportive work environment.

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📌 General Manager Operations | Aged Care | Expression of Interest (Parramatta)
🏢 Health and Aged Care Professionals
📍 Parramatta