- Design, configure, and develop solutions on the ServiceNow platform
- Build and customise ServiceNow applications, workflows, forms, and business rules
- Develop and support integrations between ServiceNow and external systems
- Collaborate with architects and business stakeholders to understand requirements and translate them into technical solutions
- Ensure configurations and customisations follow ServiceNow best practices and platform standards
- Perform unit testing, support system and UAT testing, and resolve defects
- Support platform upgrades, enhancements, and release activitiesMaintain technical documentation and configuration artefacts
- Contribute to continuous improvement of ServiceNow development practices
Requirements
Skill Set
- ServiceNow platform configurations
- ServiceNow scripting and development
- ServiceNow workflows
Required Skills & Qualifications
- Experience configuring workflows, Flow Designer, business rules, and UI policies
- Experience developing and supporting ServiceNow integrations
- Familiarity with ITSM modules and ServiceNow data model
- Experience working in Agile or hybrid delivery environments
- ServiceNow certifications (e.g. CSA, CIS) highly regarded
- Robust analytical, problem-solving, and communication skills
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📌 ServiceNow Developer (City of Sydney)
🏢 Indigitise
📍 City of Sydney
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