At Cuscal, our Commercial and Business teams are the backbone of our organisation. From supporting clients and driving growth to ensuring compliance, managing finances, and fostering a positive workplace culture, our people play a vital role in achieving our commercialobjectiveswhile staying true to our values.

Ifyou’relooking for a role where your skills and ideas make a real impact, join us to help shape the future of payments in Australia.

Job Description

The Creative Content Manageris responsible fordeveloping and delivering creative content and digital communication strategies that support Cuscal’s strategic priorities,cultureand employee engagement. The role leads the planning,creationand optimisation of content across multiple internal and digital channels, partners withseniorstakeholders across the business, and usesanalytics and employeeinsights to continually improve communications effectiveness.

- Develop and deliver integrated content strategies aligned to businesspriorities.
- Create engaging written,visualand video content across multiple internal and digital channels.
- Manage and optimise digital communication platforms, including intranet and content management systems. Maintain and improve digital content to maximise useability andengagement.
- Apply SEO and digital content best practice whereappropriate.
- Lead the planning, delivery and evaluation of communication and engagement campaigns
- Partner with senior stakeholders across the business toidentifycommunication opportunities and deliver strategic content solutions.
- Lead the planning,



delivery andcontinuousimprovement ofinternal events and engagement initiatives, including monthly Breakfast Clubs, company-wide celebrations, and other employee experiences. Manageeventbudgets, vendors,and end-to-end delivery, while ensuringinitiatives align withCuscal’sstrategy,cultureand EVP.
- Develop and execute internal communication campaigns that support strategic initiatives and organisational change
- Provide creative input anddevelopvisual and written content that reflects our brand identity.
- Analyse campaign and channelperformancefor continuous improvement

Qualifications

- 5+years' experienceinstrategiccommunications andcorporate contentstrategyin the Payments orFinancial Services industry.
- Experience managing multiple communication channelsbothinternal and external
- Experience managing complex strategic communication campaigns
- Experience working withExecutivelevel stakeholders and Board Members.
- Experience using digital analytics platforms to inform decision-making
- Social media, community management, events managementexperience
- Deep experience with LinkedIncontent marketing strategies
- Hands on experience in video production and editing
- Hands on experience using Adobe Creative Suite

Additional Information

Why Cuscal?

At Cuscal,you’llfind a strong,



successful companythat’sreimagining the future. And our team is right there at the heart of it all.

Here,you’lldeliver ground-breaking workthat hasreal impact- on Australia’s financial services sector and the millions of customers it serves.You’llinnovate alongsideskilled, smart, connected teams. Andyou’llbuild animpressive, fulfilling careerthat continues togrow.

You’llalso enjoy a range of advantages, including:

Work in a hybrid model that supports your lifestyle and goals

We celebrate success:Our IGNITE program recognises individual and team achievements.

Wellbeing focus: We support your physical, mental, and financial health with holistic initiatives and access to discounts via ‘Cuscal Advantage.’

Join us and reimagine the future:

If this role excites you,we’dlove to explore your potential and vision for the future.

Cuscal is an equal opportunity employer committed toan equitable, diverse, and socially inclusive work environment and a positive, barrier-free recruitment process.We welcome applicants from an Aboriginal and Torres Strait Islander heritage, people living with a disability, LGBTQIA+ and people from culturally diverse backgrounds to explore career opportunities with Cuscal.

Note: Cuscal does not accept unsolicited resumes from recruitment agencies or search firms.

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Job Location

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📌 Creative Content Manager, Payments (New South Wales)
🏢 Cuscal
📍 New South Wales