• Provide general administrative support, including managing documents, Google Drive, and office systems

• Process client invoices in the ShiftCare platform (training provided)

• Process supplier invoices for payment and assist with payment processing

• Answer incoming phone calls and direct enquiries to the appropriate team members

• Coordinate the onboarding of recent staff and clients

• Maintain and update the ShiftCare CRM, including staff compliance, client records, and shift scheduling

• Assist with payroll administration as required

• Manage the staff training calendar by enrolling staff in training courses and sending reminders for overdue training

• Generate monthly Aged Care statements





• Handle inbound enquiries professionally and efficiently

• Prepare management meeting agendas, take meeting minutes, and distribute them to the team

• Format business documents and reports

• Monitor and maintain the Incident Register

• Manage office stationery and order supplies as required

• Provide administrative support to other team members as needed

• Utilize AI tools to improve productivity, streamline administrative tasks, and enhance workflow efficiency where appropriate

📌 Administrative Assistant for a Home Care Services in Australia (Home Based Part Time) (Westbourne Park)
🏢 Nameless
📍 Westbourne Park