Ampol Garbutt Store Manager- Petrol, Convenience & Takeaway

We are seeking an experienced Store Manager - Petrol, Convenience & Takeaway to join Tropic Petroleum in Townsville, QLD. This is a full-time position based on-site at our Ampol Garbutt location. As Store Manager, you will be responsible for the overall management and operation of our retail convenience store, petrol station, and takeaway facilities. This role is strategically important to our business, as you will be driving sales, ensuring excellent customer service, managing staff performance, and maintaining compliance across all operational areas. You will play a key role in delivering profitability and maintaining the high standards expected of an Ampol-branded site.

Key responsibilities

- Oversee daily store operations including petrol station, convenience store, and takeaway services to ensure smooth, efficient running of the site
- Manage and motivate a team of staff members, including recruitment, training, scheduling and development
- Drive sales and revenue growth through effective merchandising, promotional strategies, and customer service excellence
- Maintain stock levels and manage inventory across petrol, convenience products and takeaway items, ensuring optimal stock rotation and minimising wastage
- Ensure compliance with all relevant health, safety, environmental and legal regulations, including those specific to fuel retail operations
- Monitor financial performance, manage budgets, control costs and work towards profitability targets
- Deliver exceptional customer service and create a welcoming setting that encourages repeat business




- Maintain cleanliness, presentation and safety standards throughout the store, forecourt and takeaway areas
- Report on store performance metrics and communicate with senior management regarding operational challenges and opportunities
- Manage cash handling, reconciliation and security procedures

What we’re looking for

- Proven experience in retail store management, ideally within a petrol station, convenience store or similar multi-faceted retail environment
- Strong leadership and people management skills with the ability to recruit, train, motivate and manage teams effectively
- Demonstrated ability to drive sales and achieve financial targets whilst maintaining operational efficiency
- Knowledge of petrol station operations and fuel retail compliance requirements is highly advantageous
- Excellent customer service orientation with a track record of building customer loyalty
- Robust organisational and problem-solving skills with the ability to manage multiple priorities
- Proficiency with retail management systems and point-of-sale technology
- Sound understanding of health, safety and compliance obligations in retail and fuel retail environments




- Excellent communication skills and the ability to work collaboratively with head office teams and external Trade Partners
- Flexibility to work shifts, including weekends and public holidays as required for retail operations
- A valid driver's licence and willingness to support forecourt operations as needed

What we offer

What we offer
We offer a competitive salary package commensurate with experience. Working with Tropic Petroleum, you will benefit from being part of an established, respected business in the fuel and convenience retail sector. We are committed to supporting the professional development and career progression of our staff. We foster a workplace culture that values teamwork, accountability and continuous improvement. As a full-time team member, you will enjoy stability and the opportunity to make a real impact on site performance and team success. We encourage a healthy work-life balance and provide support to our managers to ensure sustainability in their roles.

About us

About us
Tropic Petroleum is a leading fuel and convenience retailer with a robust presence in North & Western Queensland. Operating under the Ampol brand, we are committed to delivering quality fuel products, convenience store offerings and takeaway services to our communities. We pride ourselves on maintaining high operational standards, exceptional customer service, and creating positive employment opportunities for our team members. Our success is built on the dedication and expertise of our staff, and we are proud to support local communities across regional and urban Australia.

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📌 Ampol Garbutt Store Manager- Petrol, Convenience & Takeaway (Townsville City)
🏢 Tropic Petroleum
📍 Townsville City