Senior Complaints & Governance Advisor (Melbourne)

Senior Complaints & Governance Advisor (Melbourne)

13 Aug
|
Victorian Department Of Health
|
Melbourne

13 Aug

Victorian Department Of Health

Melbourne

Victorian Department of Health is seeking a Senior Complaints Officer to support strategic management of feedback handling policies and the Feedback Management System (FMS). The role involves advisory work to staff, triaging feedback and complaints, and ensuring timely resolutions while escalating when appropriate.

The team prioritises fair outcomes, statutory compliance and service improvement by applying consistent processes and learning from integrity matters.

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📌 Senior Complaints & Governance Advisor (Melbourne)
🏢 Victorian Department Of Health
📍 Melbourne

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