- Provide End-to-End Test Environment consultation throughout the Testing phases.
- Test Environment Management Strategy creation along with Client Stakeholders.
- Test environment landscape mapping; health-check setup and monitoring.
- Enterprise Release coordination and tracking.
- Triage and resolution support for Incident, Problem and Service Requests.
- Extensive experience on one of the ITSM process and associated ticketing tools (ServiceNow, JIRA, etc.)
- ITIL certification is preferred.
Nice To Have Skills
- Provide End-to-End Test Environment consultation throughout the Testing phases.
- Test Environment Management Strategy creation along with Client Stakeholders.
- Test environment landscape mapping; health-check setup and monitoring.
- Enterprise Release coordination and tracking.
- Triage and resolution support for Incident, Problem and Service Requests.
- Extensive experience on one of the ITSM process and associated ticketing tools (ServiceNow, JIRA, etc.)
- ITIL certification is preferred.
Detailed Job Description
- Provide End-to-End Test Workplace consultation throughout the Testing phases.
- Test Workplace Management Strategy creation along with Client Stakeholders.
- Test environment landscape mapping; health-check setup and monitoring.
- Enterprise Release coordination and tracking.
- Triage and resolution support for Incident, Problem and Service Requests.
- Extensive experience on one of the ITSM process and associated ticketing tools (ServiceNow, JIRA, etc.)
- ITIL certification is preferred.
Minimum Years Of Experience –8 Years
Certifications Needed: Good to have ITIL certification
Top 3 responsibilities you would expect the Subcon to shoulder and execute
- Provide End-to-End Test Environment consultation throughout the Testing phases.
- Test Setting Management Strategy creation along with Client Stakeholders.
- Test environment landscape mapping; health-check setup and monitoring.
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📌 Senior Consultant (New South Wales)
🏢 Xpt Software Australia
📍 New South Wales
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