Reception Supervisor Supervising 2 Receptionists Se Suburbs Pharma Industry

Are you a lovely and engaging people person with a can-do attitude who loves Reception? Organised & task-oriented? Love to plan, lead & solve problems?

This role is ideal for an experienced Reception Supervisor or Senior Receptionist looking to lead 2-3 more receptionists and take on a challenging and busy fast-paced role in the pharmaceutical manufacturing industry. With lots of opportunities for growth and development use your customer service experience, administration skills, and computer savviness to lead and excel in this role.

Hours start at 8:30am - 5pm, Monday to Friday (full time permanent role)

Competitive remuneration package, perks, and perks!

Please note all applicants must have their PR, AU or NZ Citizenship

Day to day responsibilities include:

- Ensure our client's corporate image is maintained at all times
- Ensure phones are answered promptly and professionally
- Ensure visitors coming into reception are welcomed and greeted in a skilled manner
- Assist with customer and staff enquiries
- Ensure local and interstate couriers are booked promptly
- Ensure ingoing and outgoing mail and courier are dealt with promptly
- Ensure the maintenance of the board room and board room kitchen to ensure they are kept clean and tidy at all times
- Pro-actively monitor and seek opportunities to improve reception systems and procedures
- Assist with organising company tours, board room set-up and coordination, of coats and glasses for guests
- Proactively manage induction packs and keep cups for current employees
- Ensure all reception staff are adequately trained to complete their duties

General Consumables, Safety Consumables, Stationery & Photocopy Room

Ensure the supplies of all general consumables for the site are maintained.Manage the First Aid kits, safety glasses and other routine safety consumables.

Ensure office stationery supplies are maintained;General consumables and stationery supplies to be kept in a tidy state

Uniforms, Clean Area Garments & High Visibility Vests

Maintain the account for Uniforms and Clean Area garments.Organise uniforms and clean area garments for new recruits and cancel orders as people exit the organisation

Canteen / Staff Functions

Wednesday Each WeekIn conjunction with the Receptionist,



take delivery of the birthday cakes and organise distribution for the three shifts.

Staff Welfare

Assist your managerin organising special events and functions for one site of the company, including breakfasts / lunches / dinners / suppers for each shift.Order flowers and make up baskets when required.

Assist Marketing with compiling sponsorship hampers, and provide gift bags for managers when requested.

Canteen

- Monitor canteen to ensure benches and tables are clean and fridges are cleaned out on a regular basis. If cleaning is required, advise the Facilities team.

Reception Supervisor (Supervising 2 Receptionists) SE Suburbs - Pharma Industry

Are you a lovely and engaging people person with a can-do attitude who loves Reception? Organised & task-oriented? Love to plan, lead & solve problems?

This role is ideal for an experienced Reception Supervisor or Senior Receptionist looking to lead 2-3 more receptionists and take on a challenging and busy fast-paced role in the pharmaceutical manufacturing industry. With lots of opportunities for growth and development use your customer service experience, administration skills, and computer savviness to lead and excel in this role.

Hours start at 8:30am - 5pm, Monday to Friday (full time permanent role)

Competitive remuneration package, benefits, and perks!

Please note all applicants must have their PR, AU or NZ Citizenship

Day to day responsibilities include:

- Ensure our client's corporate image is maintained at all times
- Ensure phones are answered promptly and professionally
- Ensure visitors coming into reception are welcomed and greeted in a professional manner
- Assist with customer and staff enquiries
- Ensure local and interstate couriers are booked promptly
- Ensure ingoing and outgoing mail and courier are dealt with promptly




- Ensure the maintenance of the board room and board room kitchen to ensure they are kept clean and tidy at all times
- Pro-actively monitor and seek opportunities to improve reception systems and procedures
- Assist with organising company tours, board room set-up and coordination, of coats and glasses for guests
- Proactively manage induction packs and keep cups for new employees
- Ensure all reception staff are adequately trained to complete their duties

General Consumables, Safety Consumables, Stationery & Photocopy Room

Ensure the supplies of all general consumables for the site are maintained.Manage the First Aid kits, safety glasses and other routine safety consumables.

Ensure office stationery supplies are maintained;General consumables and stationery supplies to be kept in a tidy state

Uniforms, Clean Area Garments & High Visibility Vests

Maintain the account for Uniforms and Clean Area garments.Organise uniforms and clean area garments for recent recruits and cancel orders as people exit the organisation

Canteen / Staff Functions

Wednesday Each WeekIn conjunction with the Receptionist, take delivery of the birthday cakes and organise distribution for the three shifts.

Staff Welfare

Assist your managerin organising special events and functions for one site of the company, including breakfasts / lunches / dinners / suppers for each shift.Order flowers and make up baskets when required.

Assist Marketing with compiling sponsorship hampers, and provide gift bags for managers when requested.

Canteen

- Monitor canteen to ensure benches and tables are clean and fridges are cleaned out on a regular basis. If cleaning is required, advise the Facilities team.

Housekeeping and Continuous Improvement

- Monitor canteen to ensure benches and tables are clean and fridges are cleaned out on a regular basis. If cleaning is required, advise the Facilities team.
- Contribute to improvements especially in regard to working efficiently.

Work proactively with your manager and the Reception staff to create a positive culture within the reception area;

Participate in and support a culture of positive change and quality service within the company.

Other duties

- In conjunction with the Finance Department, manage Petty Cash.
- Manage invoicing as required and code to correct department.

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📌 Reception Supervisor Supervising 2 Receptionists Se Suburbs Pharma Industry (Melbourne)
🏢 Goodpeople HR
📍 Melbourne