Swinburne University of Technology in Hawthorn is seeking a StudentHQ Team Leader to drive frontline customer service across campuses. You will lead a high-performing team, monitor workloads, and ensure policies and processes are applied consistently to support a seamless student experience.
This full-time, ongoing role offers HEW 6 salary plus 17% super, adaptable hybrid working options, and opportunities to partner with diverse students, including international cohorts, to enhance service
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📌 Student Experience Lead - Frontline Services (Campus-wide) (Williamstown)
🏢 Swinburne University
📍 Williamstown
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