An established business operating within the construction and outdoor living manufacturing sector is seeking an experienced General Manager to lead its regional sales, distribution and operational hub in Goulburn.

This is a critical leadership position with full responsibility for commercial performance, operational excellence, dealer engagement, team leadership and P&L; outcomes. You will oversee sales, logistics, customer service, warranty operations and distribution activities while driving business growth and customer satisfaction across the region.

General Manager | Goulburn | Full-Time Permanent

About the Role

Reporting to the Chief Commercial Officer, you will lead a multi-disciplinary team and work closely with dealer partners to ensure operational efficiency, revenue growth and exceptional customer service outcomes.

Key responsibilities include

- Lead regional sales and commercial strategy execution
- Drive revenue growth, market share and dealer performance
- Develop strong relationships with dealer principals and key stakeholders
- Manage distribution, logistics, fleet operations and service delivery
- Ensure delivery schedules, quality standards and customer expectations are met
- Oversee customer service, warranty and operational functions




- Manage regional budgets and full P&L; performance
- Use CRM and operational data to drive decision making and business improvements
- Build a strong safety culture and ensure WHS compliance
- Lead, coach and develop high-performing teams
- Drive continuous improvement initiatives across the business

To be successful you will bring

- Minimum 5 years' experience in a senior leadership role
- Minimum 2 years' experience with full P&L; accountability
- Strong sales, commercial and operational leadership experience
- Experience managing distribution, logistics or supply chain operations
- Proven success working within dealer, channel or B2B networks
- Strong stakeholder engagement and relationship management skills
- Experience leading and developing high-performing teams
- Strong understanding of WHS and compliance requirements
- Experience using ERP and CRM systems
- Strong commercial acumen and analytical capability

Advantages

- Senior leadership opportunity
- Full operational and commercial ownership
- Established and growing business
- Strong leadership team and support network
- Permanent full-time position based in Goulburn

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📌 General Manager (Goulburn)
🏢 Chandler Macleod Group
📍 Goulburn