MTC FutureReady is seeking a Head of Customer Experience to lead CX, brand and marketing strategy, shaping growth and enhancing customer satisfaction. You will manage a multidisciplinary team, champion customer‑centric innovation, and drive initiatives that improve engagement, loyalty and advocacy across all stakeholder groups.
The role reports to the General Manager, Customer Experience & Engagement and focuses on building a robust market presence, leveraging digital channels and AI to optimise
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📌 Head of Customer Experience & Brand Growth (New South Wales)
🏢 @
📍 New South Wales
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