Senior Manager, Customer Ops & Experience - Hybrid (Melbourne)

Senior Manager, Customer Ops & Experience - Hybrid (Melbourne)

13 Aug
|
Wesfarmers
|
Melbourne

13 Aug

Wesfarmers

Melbourne

Wesfarmers OneDigital in Melbourne is seeking a Senior Manager – Customer Operations & Experience to lead the OnePass Customer Care function, including outsourced operations, and to drive customer experience improvements through technology and AI.

You will oversee Salesforce Service Cloud, vendor management and budgets while supporting OnePass growth objectives and strategic priorities with scalable, customer-centric service delivery.

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📌 Senior Manager, Customer Ops & Experience - Hybrid (Melbourne)
🏢 Wesfarmers
📍 Melbourne

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