Top Dog Pest Control & Property Inspections is a trusted, locally owned and family-operated business servicing the Gold Coast and Brisbane region for over 10 years. We're looking for an experienced, highly organised Administration & Booking Scheduler to join our small, hardworking team - full-time, in our Gold Coast office.

This is a genuinely busy, fast-paced role, and it is not entry-level. You'll be the first point of contact for our clients and the person keeping the daily schedule for our field technicians running smoothly. We need someone who already knows how to schedule a small team, follow a structured process, and keep pace from day one.

What you'll be doing:

- Scheduling and coordinating bookings for pest management, termite inspection and building and pest inspection services

- Managing daily job schedules for a small team of field technicians, including travel times, job durations, cancellations and urgent requests

- Adjusting the schedule throughout the day as required, and ensuring bookings are correct before they're assigned

- Managing bookings, confirmations and follow-up communication

- Updating and maintaining accurate customer records and job details in our systems

- Identifying missing information and resolving it proactively

- Handling emails, invoicing and general administrative tasks

- Answering phone, SMS and email enquiries professionally





- Following our established procedures and checklists consistently, and double-checking your own work

What you'll need (all essential):

- Proven experience scheduling or rostering a small team (trades, field services, healthcare, logistics, or similar)

- Exceptional attention to detail

- Ability to follow structured processes and checklists consistently

- Solid initiative - comfortable solving problems and making decisions without constant direction

- Excellent written and verbal communication

- Comfortable with cloud-based systems; booking or job management software experience is a strong advantage

- Permanent work rights in Australia

What's on offer:

- Salary negotiable based on experience

- Supportive, fun and friendly small team environment

- Stable, full-time (4 days optional), long-term position

- Room to grow within a local, expanding business

- Clear systems, checklists and expectations from day one

To apply, please submit your resume along with a brief cover letter that tells us specifically about your experience scheduling a team - this is the part of your application we'll be looking at most closely.

Have any questions? Please give Greg, Managing Director a call on 0422 405 *** or email ****@topdogpestcontrol.com.au

📌 Client Services & Booking Scheduler - Experienced Only (Biggera Waters)
🏢 Top Dog Pest Control
📍 Biggera Waters