Our client is a well-established global brand, now seeking an experienced Accounts Receivable Officer / Credit Controller to play a key role in managing customer accounts, maintaining cash flow, and supporting the business through effective collections and customer service.
The Role
You will be responsible for managing the end-to-end accounts receivable function, ensuring customer payments are collected in a timely manner and account records remain accurate.
Key responsibilities may include (but not limited to) the following:
- Managing outstanding debtor accounts and following up overdue payments using Pronto
- Contacting customers regarding outstanding invoices and payment commitments
- Processing and allocating customer payments accurately
- Issuing statements, reminders, and collection notices
- Investigating and resolving account and invoice queries
- Performing account reconciliations and month-end AR tasks
- Monitoring aged debtors and assisting in achieving collection targets
- Maintaining accurate records of customer interactions and payment arrangements
- Preparing reports on collections performance and outstanding balances
- Working collaboratively with internal stakeholders to resolve customer issues
The Person
The ideal candidate will join bringing to the table the following skills and prior experience:
- Previous experience in Accounts Receivable, Credit Control, or Collections
- Strong communication and relationship-building skills
- Confidence managing difficult conversations professionally and respectfully
- Excellent attention to detail and organisational skills
- High levels of integrity, professionalism, and confidentiality
What's on the table...
- Stable, full-time permanent opportunity within a supportive team setting
- A team-oriented culture that values respect, trust, and open communication
- Ongoing learning and development opportunities
- Melbourne-based role with long-term career potential
Hours of work are 8:30 to 5:00, Monday to Friday. This is a fully onsite position and candidates applying must be willing and able to work office-based in Mount Waverley.