13 Aug
|
Geely Auto Australia
|
Sydney
13 Aug
Geely Auto Australia
Sydney
About Geely
- Geely is a global leader in smart electric vehicles and automotive innovation.
- Own iconic brands like Geely Auto, Zeekr, Volvo, Polestar, Lotus, and hold a 17% stake in Aston Martin.
- With $100B+ assets and 140,000+ employees worldwide.
- 30,000+ engineers & designers across China, Sweden, the UK, the U.S., and Germany.
- 4,000+ sales and service locations worldwide.
- Fortune Global 500 company for 13 consecutive years.
- Pioneering AI-driven automotive solutions with one of the largest cloud computing centres (1.02 Exaflops/sec).
- Geespace has launched 20 satellites to support safer autonomous driving.
- World-class digitalisation and AI-driven manufacturing.
Mission & Vision: A Sustainable Future, A Better World Core Values: Truth-seeking & Practical, Hardworking & Enterprising, Collaborative & Innovative
Culture: Achiever, Problem-Solving, Benchmarking, Compliance The Role:
- As Geely Auto Australia enters a critical growth phase, building a robust, scalable, and commercially driven vehicle accessories function is essential to supporting dealer success, enhancing customer experience, and ensuring business continuity.
- This role takes full ownership of accessory performance, including commercial outcomes, customer experience, and dealer profitability.
- The National Accessories Manager will lead the development of a high-performing, data-driven, and customer-centric operation, ensuring strong service delivery, operational excellence, and sustainable business growth.
Core Responsibilities
Accessory Portfolio Management
- Product Lifecycle: Lead the development, sourcing and lifecycle management of the GAA’s accessory and merchandise product portfolio
- Market Analysis: Monitor Australian automotive trends to ensure the accessory portfolio aligns with consumer demand and brand positioning
Sales & Marketing
- Attachment Rates: Drive accessory attachment rates across vehicle sales by integrating accessories into the full customer journey (pre-sale, point-of-sale, and aftersales).
- Dealer Profitability: Design promotional programs, bundling strategies, and dealer incentive structures to maximise accessory fitment ratios
- Marketing:
Oversee the development and roll out of marketing collateral and sales resources to support Accessory sales
Supply Chain & Operations
- Inventory Management: Lead forecasting, procurement and pricing strategies to optimize stock levels and fill rates while minimizing obsolete stock
- Supplier Relations: Negotiate with accessory suppliers and logistics providers to ensure supply continuity and meeting of service level agreements
Process, Systems & Governance
- Develop, implement, and maintain accessory processes, procedures and reporting frameworks
- Build scalable operating models, systems integration and governance structures to support long-term business growth
- Coordinate with HQ and stakeholders to improve system integration and operational efficiency
Quality, Warranty & Risk Management
- Oversee warranty returns, root-cause analysis for defective parts and continuous quality improvement initiatives
- Establish robust quality monitoring, recall support and risk mitigation processes aligned with regulatory and brand standards
- Ensure compliance with Australian Consumer Law and internal quality requirements
Leadership & Stakeholder Management
- Supervise and develop accessory team members, fostering a high-performance and collaborative culture
- Act as the escalation point for complex dealer and customer issues
- Influence and align cross-functional stakeholders (Sales, Aftersales, Finance, Marketing, HQ) to deliver integrated business outcomes
Key Performance Indicators (KPIs)
- Accessory Per New Vehicle Registered: The percentage of new vehicle sales that include fitted accessories
- Accessory Gross Margin: Overall revenue and profitability generated through the national dealer network
- Inventory Fill Rate & Stock Turn: Measures of supply chain efficiency and product availability
- Dealer Satisfaction: Feedback from dealerships regarding support, training, and program effectiveness
Ideal Candidate Profile
Skills/Experience:
- High-level commercial and financial acumen, robust supply chain demand planning, and the ability to negotiate effectively with suppliers and manufacturers
- Technical understanding of product development guidelines and constraints including a reasonable level of technical aptitude
- 5-7 years' experience in an aftersales leadership role within an automotive OEM, importer or distributor environment
- Demonstrated experience across both operations and accessories/commercial programs, with a strong understanding of accessory business drivers and customer behaviour
- Solid understanding of wholesale and retail accessory operations, pricing strategies and dealer support frameworks
- Proven ability to manage end-to-end accessory lifecycle, including forecasting, procurement, pricing and performance optimisation
- Experience managing 3PL partners, including SLA monitoring, performance feedback and escalation handling
- Proficiency in ERP and DMS systems, with strong analytical capability to interpret data and drive business improvements
- Experience driving dealer performance through structured programs, incentives and commercial frameworks
- Excellent stakeholder management and communication skills, with the ability to influence both internal and external partners
- Experience in building or scaling accessory operations in a new market or high-growth environment is highly desirable
- Familiarity with Australian Consumer Law and warranty-related parts processes
- Bachelor’s degree or above
Office, Transport & Others
- Newly renovated modern office with electric adjustable sit-stand desks.
- Only a 4-minute walk from Macquarie Park Metro station to our office, with easy driving access via A3, Epping Rd, and M2 nearby.
Employer questions Your application will include the following questions:
- How many years' experience do you have as an Accessories Manager?
- Which of the following statements best describes your right to work in Australia?
📌 Accessory Manager (Automotive/OEM) (Sydney)
🏢 Geely Auto Australia
📍 Sydney