Company Description Radius Telematics Australia is part of a global telematics business with over 650,000 users across five continents, delivering solutions from simple asset tracking to advanced vehicle diagnostics and camera systems. The company serves a diverse customer base, from small businesses to large corporates, helping improve fleet efficiency, customer service, driver safety, and compliance.

Role Description This is a full-time, on-site Account Manager role based in Heatherton, VIC.

The Account

Manager will be supplied warm leads of business customers, building long-term relationships and serving as their primary contact for Radius Telematics solutions. Day-to-day responsibilities include conducting account reviews, understanding customer needs, and proactively identifying opportunities to improve fleet performance and expand product usage. The role involves coordinating product demonstrations, onboarding new customers, monitoring account health, and resolving issues in collaboration with technical and support teams.

The Account

Manager will also prepare proposals, track contract renewals, and contribute to sales growth through upselling and cross-selling telematics and camera solutions, while maintaining accurate records in CRM systems.

Qualifications

- Robust account management and customer relationship skills,



including experience managing a portfolio of business clients and delivering high-quality service.
- Sales and commercial acumen, with the ability to identify growth opportunities, prepare proposals, negotiate terms, and achieve retention and revenue targets.
- Excellent communication and presentation skills, with the ability to explain technical concepts in clear business language and engage stakeholders at multiple levels.
- Organizational and analytical abilities, including experience using CRM tools, interpreting data and reports, and prioritizing tasks in a fast-paced workplace.
- Interest or experience in telematics, fleet management, transportation, or related technology solutions; ability to quickly learn product features and benefits.
- Collaborative mindset, able to work closely with sales, operations, and technical teams to resolve customer issues and deliver seamless service.
- Self-motivated, with a proactive approach to problem-solving and continuous improvement, and comfort working on-site with customers and colleagues.
- Relevant tertiary qualification in business, sales, logistics, or a related field is beneficial; prior experience in B2B account management is highly advantageous.

📌 Account Manager (Heatherton)
🏢 Radius Telematics Australia
📍 Heatherton