About the Role

At Team Global Express, we're committed to delivering trusted logistics and transport solutions that keep Australia moving. We're looking for an experienced and commercially astute Branch Manager to lead our Far North Queensland Regional Parcels operations across Cairns and Townsville.

Reporting to the Queensland Regional Manager, you'll be responsible for the overall performance of the region, leading operational excellence, service delivery, safety outcomes, financial results, and people leadership. This is a highly visible leadership role where you'll drive business performance while fostering a culture of accountability, teamwork, and customer focus.

As Branch Manager, you'll lead a diverse operational workforce and management team, ensuring business strategies are successfully executed while delivering exceptional service experiences for our customers.

What You'll Do

Lead and develop high-performing operational teams across Cairns and Townsville.

Drive a strong safety culture and ensure compliance with all health, safety, environmental, and regulatory requirements.

Deliver operational excellence by improving productivity, efficiency, and service outcomes.

Achieve or exceed financial targets through effective cost management and commercial decision-making.

Implement state and national business strategies across the regional network.

Build and maintain strong relationships with customers, stakeholders, and business partners.

Monitor operational performance and utilise data-driven insights to identify improvement opportunities.

Develop capability across the workforce through coaching, mentoring, training, and succession planning.

Foster a collaborative and engaged workplace culture aligned to Team Global Express values.

Manage industrial and employee relations matters professionally and effectively.

Ensure effective utilisation of people, fleet,



and operational resources to meet customer and business requirements.

Oversee risk management, incident investigations, and continuous improvement initiatives across the region.

What You'll Bring

Proven leadership experience in transport, logistics, supply chain, or a related operational environment.

Strong operational management experience within a complex, multi-site business.

Demonstrated ability to deliver commercial results and manage operational budgets.

Strategic thinking capability with the ability to translate plans into operational outcomes.

Strong analytical, problem-solving, and decision-making skills.

Experience leading large teams and building high-performance cultures.

Excellent stakeholder management, communication, and relationship-building skills.

Sound understanding of workplace relations, safety, compliance, and regulatory obligations.

Experience coaching and developing teams to achieve strong performance outcomes.

Strong financial acumen and operational reporting capability.

A proactive, results-oriented leadership style with high standards of integrity and professionalism.

Willingness to travel as required across the region.

About Team Global Express

Team Global Express (TGE) is an Australian-owned transport and logistics business delivering to Australia and New Zealand. We’re not only transforming our operations but striving towards changing the logistics industry and becoming an Environmental, Social, and Governance leader by 2030. To learn more about our story, visit https://teamglobalexp.com/.

Why TGE

We care about our customers, our people,



and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.

What we offer

Competitive salary above industry standards

Upskilling, training, mentoring and more to support your career development journey

Fun and practical employee perks and discounts

Flexible work, including work from home

Inclusive parental leave policy that supports all parents & carers

Peer recognition awards acknowledge when you go above and beyond.

An inclusive workplace, works for everyone

We celebrate difference. We are committed to a diverse and inclusive workplace that gives everyone the chance to contribute to a bigger and brighter future with us. As an Equal Prospect Employer, we welcome and invite applicants of all ages, cultural backgrounds, genders, sexual orientations, people living with disabilities, neurodiverse individuals and Aboriginal and Torres Strait Islander Peoples to apply.

Team Global

Express acknowledges the Aboriginal and Torres Strait Islander peoples as First Peoples of Australia and the Māori, as tangata whenua and Treaty of Waitangi partners in Aotearoa New Zealand.

Our recruitment process

Applying for a job starts with an online application form, from there you may be invited to complete an online assessment followed by a virtual or in person interview. The last step is undergoing pre-employment checks, which includes a criminal history check and a medical assessment including fitness to work and drug & alcohol screening.

Other things to note

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the recruitment process.

During the recruitment process, please keep an eye on your junk emails and spam folders for updates.

TGE is listed as one of LinkedIn’s Top Companies of 2023 and 2024 in Australia.

📌 Branch Manager, Far North Queensland (Cairns)
🏢 Team Global Express
📍 Cairns