About the Role The Business Manager is responsible for the operational, financial, and resourcing backbone of the practice. This role partners closely with the Partners and Project Directors to ensure the business runs smoothly — from financial performance and forward planning through to recruitment and day-to-day operations. It suits someone who is equally comfortable in the detail of numbers and process, and in the judgement calls of people and priorities.

Key Responsibilities

Finance

- Manage monthly, quarterly, and annual financial reporting, budgeting, and forecasting
- Track project and practice-level profitability, utilisation, and margins
- Oversee invoicing, WIP, and debtor management in coordination with finance/accounts
- Prepare financial packs and commentary for Partner review

Business Planning

- Support development of the annual business plan and budget
- Track performance against strategic and financial targets, flagging risks early
- Contribute to pipeline and capacity planning across the practice
- Produce regular reporting on business performance for leadership

Resourcing & Recruitment
- Manage end-to-end recruitment processes: job descriptions, sourcing, interviews, offers
- Maintain visibility of team capacity, utilisation, and upcoming resourcing needs
- Support workforce planning, including contractor/permanent mix decisions





Business Operations

- Own core operational processes (systems, contracts, insurances, compliance, office/IT logistics)
- Act as first point of contact for operational issues affecting the team
- Identify and implement process improvements to increase efficiency
- Manage relationships with key suppliers and service providers

About You

- 5+ years’ experience in a business management, operations, or finance role, ideally within professional services or a project-based business
- Strong financial literacy — comfortable owning budgets, forecasts, and reporting
- Experience with recruitment and resource planning with the design space
- Highly organised, with the ability to manage multiple workstreams and competing priorities
- Transparent, direct communicator who can work confidently with senior leadership
- Discretion and sound judgement when handling sensitive commercial and people information

What Success Looks Like

- Financial reporting is timely, accurate, and trusted by leadership
- Resourcing decisions are proactive, not reactive
- Operational processes run with minimal friction
- The Partners can rely on this role to flag issues before they become problems

This role is based in Melbourne

Please send your CV to [email protected]

📌 Business Manager (Melbourne)
🏢 Büro North
📍 Melbourne