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Paid under the SCHADS Award Come be part of a team where your work truly matters, and so do you At Community Support Incorporated (CSI), we have been a trusted provider of home care services across South Australia for over 30 years, supporting people living with disability and those who are ageing to live independently in their communities. We are more than just a care provider, we are a values-driven, people-first organisation where our staff are genuinely supported, developed, and appreciated. When you join CSI, you become part of a collaborative, purpose-led team that is focused on delivering person-centred care and helping you grow both personally and professionally.

As we continue to grow and welcome new clients, we are looking for passionate, committed individuals who want to make a real difference. We are now looking for a Client Services Coordinator in Melbourne, Victoria. Join CSI – and be part of a team that truly cares About You & The Role The Client Services Coordinator is responsible for working with clients to achieve their goals and ensuring they receive the services and care they need to help them live their lives their way.

The coordinator is also responsible for the supervision, safety, coordination of training requirements, and performance management of support workers to meet and exceed the expectations of the clients we serve.

Key Responsibilities Work with clients to identify their goals, support goal achievement and ensure they receive excellent care and support, every time.

Coaching and mentoring Support Workers, ensuring clients and business needs are met





WHS compliance of Support Worker practice and work environment (client homes) is monitored for completion, action and reporting as required

Contribute to the recruitment of Support Workers to match client needs

Timely and effective management of incidents and feedback

Support the development of recruitment strategies to align with client requirements. We’re Looking For Client Service Coordinators Who Minimum 2 years’ experience in a similar role

Minimum Certificate IV or above in Health / Community Services (or equivalent)

Strong understanding of NDIS and/or My Aged Care Home Care Packages

Person-centred (problem-solving), decision making and leadership

High-level critical thinking

Highly effective time management

NDIS Workers Clearance Check

Working with Children Check Why You'll Love Working with Us At CSI, we don’t just talk about valuing our people – we show it Recognition & Reward – Your efforts will not go unnoticed. We celebrate great work.

Career

Development – Ongoing training and growth opportunities to help you thrive.

Salary Packaging – Boost your take-home pay with tax-saving benefits.

Employee Assistance

Program (EAP) – Free, confidential support when you need it.

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Discounts – Enjoy savings on health care and other corporate perks.

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Program – Know someone great? Get rewarded when they join the team! We are here to support you, every step of the way. Because when you succeed, our clients do too Please note: While not mandatory, we highly recommend being up to date with your COVID-19 and flu vaccinations to work in this sector How To Apply To apply, please visit our website https://www.csisa.org.au/about-us/work-with-us/ We hope to hear from you soon!

📌 Client Services Coordinator Melbourne, Victoria
🏢 Community Support
📍 Melbourne