Local and state government across Western Australia and South Australia are making some of the most consequential decisions in the country. Where housing goes. How growth corridors get serviced. What happens to regional economies through the energy transition. Whether a plan actually reflects what residents want. Those decisions get better when they're built on valuable evidence. That's what we do.

ABOUT THE ROLE A quota-carrying role responsible for new business, retention and account expansion across .id's government portfolio in WA and SA. You'll be the primary commercial contact for your territory — building trusted relationships with senior decision-makers, driving adoption, and making sure contracts are renewed and expanded.

Local government is the core of the portfolio, with scope to grow into state and federal agencies working across both states.

Reports to: Head of Customer and Commercial (Gov.)

WHAT YOU'LL DO

- Identify, qualify and close new government clients across WA & SA.
- Build pipeline through outreach, referrals, events and marketing-generated leads.
- Work with subject matter and data domain experts to proposals and business cases suited to government procurement — tenders, panels, preferred supplier arrangements and direct engagement
- Own the end-to-end renewal process for your portfolio, with regular account reviews to monitor engagement, usage and success.
- Identify upsell and cross-sell, working with our subject-matter experts on tailored briefings and demonstrations.
- Build genuine relationships with council CEOs, directors and senior managers, and with counterparts in state and federal agencies.
- Stay across WA & SA policy, reform and funding settings, and the bodies shaping place-based decisions.
- Keep pipeline,



activity and account health current in HubSpot.

WHAT SUCCESS LOOKS LIKE

- Quota attainment across new business, retention and expansion.
- Strong logo and net revenue retention across your portfolio.
- Healthy, well-qualified pipeline coverage against target.
- Clean, current CRM data.
- Consistent proactive engagement with your accounts.

WHAT YOU'LL BRING

- 5+ years in B2B sales or account management, ideally SaaS, data or analytics.
- A track record of meeting or exceeding sales and retention targets.
- Experience selling to government, or a strong grasp of government procurement.
- Ability to run a portfolio while building new pipeline at the same time.
- Commercial acumen — proposals, negotiation, contracts.
- CRM discipline (HubSpot preferred).

Desirable

- Experience in the Australian local government or public sector market, particularly WA.
- Background in demographic data, economic analysis, urban planning or related fields.
- Familiarity with WA & SA government planning and reporting cycles.
- An established government network.
- You'll do well here if you sell consultatively, communicate confidently with senior government leaders, work independently within a structured quota framework, and care about data and community outcomes. Travel across WA & SA — metro, regional and remote — is part of the job.

WHAT WE OFFER

Fixed base salary commensurate with experience, superannuation, and a performance incentive tied to quota attainment. On-target earnings are base plus full incentive at 100% quota. Hybrid working, based in Perth.

At .id (informed decisions), we help government act on what matters — bringing together the demographic, economic, housing and community insight behind better decisions.

Apply via the link, or reach out to me directly.

📌 Client Services Lead - Government (WA & SA) (Western Australia)
🏢 .Id (Informed Decisions)
📍 Western Australia