Full Join one of WA's most trusted security providers. We are seeking approachable, customer-focused Crowd Controllers to join our team for hospitality venues located primarily in the Mandurah area. If you are tired of commuting to the CBD and want consistent work closer to home, this is the perfect opportunity.
About The Role Vault Protective Security Services is an established West Australian security provider, specialising in delivering exceptional security and customer service to the hospitality sector. Since 2011, we have built a strong reputation by partnering with prominent venues and clients across WA. We are currently expanding our southern team and are looking for reliable Crowd Controllers to work at our Mandurah venues.
We know that good security starts at the door with a welcoming presence, and we need guards who can provide a safe, friendly workplace for patrons.
PLEASE NOTE: For this specific intake, our main priority is finding guards who are eager and available to work down in Mandurah. You don't need to be an industry veteran—if you have 3 to 6 months of basic security experience, a positive attitude, and good communication skills, we want to hear from you. We provide a supportive environment where you can continue to build your skills in de-escalation and venue management.
Benefits Of Joining Vault Protective Security Services Work Local: Consistent shifts based in the Mandurah area—save time and money on commuting.
Competitive Rates: Great pay reflecting your role and responsibilities.
Support & Development: Access to training workshops to build your skills in conflict resolution and venue safety.
Wellbeing: Free counselling for you and your family.
Great Culture:
Supportive leadership from highly experienced industry professionals.
Flexible Rostering: Collaborative roster creation tailored to your availability.
Tasks And Responsibilities
Act as the welcoming face of the venue, greeting patrons and managing entry smoothly.
Screen patrons entering and exiting the premises, strictly adhering to RSA and venue entry policies.
Monitor patron behaviour and use effective communication and proactive de-escalation techniques to manage conflicts.
Maintain clear, concise, and professional communication using two-way radios.
Ensure the general safety of all patrons and staff within the venue.
Report any incidents clearly and in line with relevant policies and procedures.
Assist with emergency evacuations and perform first aid/CPR if required.
Mandatory Requirements Location: Willingness and ability to reliably travel to and work at venues in Mandurah.
Experience: A minimum of 3 to 6 months of practical security/crowd control experience.
Valid WA Crowd Control license.
Valid First Aid & Responsible Service of Alcohol (RSA) certificates.
Comfortable using two-way radios for team communications.
Rights to work in Australia.
Weekend evening availability.
Advantageous Extras
Currently residing in Mandurah, Rockingham, or surrounding southern suburbs.
Previous experience working in hospitality venues (pubs, bars, taverns).
Customer service or hospitality background. If you meet our criteria and are looking for consistent security work South of the River, use the Apply button below to submit your application now. Please note, only candidates who meet the minimum requirements will be contacted for a phone screen.